Bilingual Membership Coordinator (English / French)
MT TalentToronto, Ontario30+ days ago
Salary
CA$12.60–CA$16.80 hourly
Job type
- Permanent
- Quick Apply
Job description2 weeks vacation with flex time for appointments or ad hoc time off requirements Office is closed b / w Xmas & NYD Summer Fridays Company benefits (including STD & LTD) from Day 1 RRSP matching program, up to 5% Paid education and training opportunities Managing the membership renewal process Working collaboratively with the Executive team and Finance team to support renewal and fee reminder messaging Working collaboratively with Communications to keep member-facing materials current and impactful Facilitating the new member onboarding process through a welcome and orientation process in coordination with members of the Management Team Maintaining the membership database and actively ensuring data is current, correct and complete Proactively communicating the value of membership to new, existing, and potential members Coordinating and facilitating member presentations and other opportunities for outreach Supporting the development and execution of growth strategies to increase membership and strengthen retention Fluent communication skills in English and French (written and spoken) Undergrad degree or college equivalent Previous membership coordination and / or experience at a non-profit organization is preferred Strong attention to detail Highly organized and skilled in database management Personable and friendly manner with the ability to work collaboratively with colleagues and to reach out to senior representatives of member companies and organizations Ability to prioritize inquiries, requests, and processes with minimal supervision Excellent organizational skills and prioritization skills
Bilingual Membership Coordinator (English / French)
Hours : 9am-5pm, Monday to Friday
Office Model : Hybrid, 2 days in office and 3 days from home
FIT :
- Must have excellent communication skills, both written and verbal in English and French (this will be tested in both languages)
- Post-secondary is a must (university preferred)
- Detail-oriented and ability to analyze and organize
- Friendly and team oriented
- Personable and a great communicator
- Previous experience in membership or not-for-profit is a definite asset
What's in it for you?
What does the position entail? The ideal candidate will be customer / member-service oriented, have a keen eye for detail, and possess strong organization, communication and strategic thinking skills.
Prior experience in membership and / or non-profit environment is preferred.
What are the job responsibilities?
What do you bring?