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Call Centre Collections Representative - START IMMEDIATELY

Call Centre Collections Representative - START IMMEDIATELY

Randstad CanadaBrampton, Ontario, CA
13 days ago
Salary
CA$26.00 hourly
Job type
  • Full-time
  • Permanent
  • Temporary
  • Quick Apply
Job description

Do you have a passion for customer service? Do you have experience in call centre collections? Are you looking to kick-start your career with a great company? Do you enjoy problem-solving? Are you located in Mississauga / Brampton? Then we have the job for YOU!

Randstad is thrilled to partner with a leader in photography to find a highly motivated Collections Agent to join their dynamic team in Brampton, ON. This is a full-time, hybrid position offering a fantastic opportunity for career growth within a reputable organization. This is a temporary-to-permanent position with the potential for advancement.

Start before the new year!

Type : On-going contract with the potential for extension or permanency

Pay : $26 / hour

Availability required : Monday- Friday 9am - 5pm

Location : Hybrid (Mondays and Wednesdays in office in Brampton, ON)

Advantages

  • Weekly treats provided when working in the office.
  • Full time hours.
  • Get your foot in the door with a great company.
  • Career growth and development.
  • Equipment provided.
  • Potential for contract extension or permanency.

Responsibilities

  • Respond to customer inquiries via phone (primarily inbound calls).
  • Manage collections activities for B2B and / or B2C accounts.
  • Process credit card payments.
  • Collaborate with internal teams to resolve outstanding payment issues.
  • Qualifications

  • Minimum one year of experience in collections or customer service; experience in a B2B and / or B2C environment preferred.
  • MUST BE proficient in Microsoft Excel (VLOOKUP essential).
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Located in Mississauga / Brampton
  • Summary

    If you are a highly motivated and customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply promptly.

    We welcome all applications and please note that only those candidates selected for an interview will be contacted.

    1) Apply online

    2) Send a copy of your resume to [email protected] and mention "Call Centre Collections - Mississauga / Brampton"

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.