Insurance support coordinator (HLX, NS)

Insurance Support role in a dynamic back-office environment supporting national insurance operations. Gain exposure to workflow management advisor communications and multi-carrier processes. This hybrid position offers hands-on experience with insurance operations data systems and potential for full-time conversion.

Hourly salary of $16.50.

9-month contract with the potential for permanent employment.

Full-time position: 37.50 hours per week.

Weekday schedule from 9:30 am to 5:30 pm AST.

Hybrid work: 3 office days from Tuesday to Thursday.

Sort and prioritize all incoming correspondence.

Triage new applications received from advisors.

Address insurance carrier feed rejects in a timely manner.

Generate and manage various operational reports.

Create policy records in WealthServ system.

Communicate effectively with management escalating issues when needed.

Identify documentation gaps and risks; create and update relevant documentation.

Provide timely and constructive feedback to leadership.

Perform other administrative duties as required.

High school diploma required.

Post-secondary education is an asset.

02 years of experience in a similar administrative or support role.

Proficiency with Microsoft Excel and Outlook.

High attention to detail and accuracy.

Excellent research and problem-solving abilities.

Strong organizational prioritization and time management skills.

Ability to multitask and meet deadlines in a fast-paced environment.

High level of customer service and interpersonal skills.

Flexible and adaptable to shifting priorities.

Bilingual in English and French to effectively support national advisor communications process documentation and carrier correspondence across multiple provinces (preferred).

Recruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

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