Business System Analyst

Requisition ID: 253696

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Business Banking is seeking a Business Systems Analyst (BSA) to partner with Business, Product, and Engineering teams to deliver technical solutions aligned to Business Banking needs and requirements for key modernization initiatives.
This role helps teams ship faster and safer by translating business intent into buildable requirements, clarifying dependencies and trade-offs early, and producing decision-ready artifacts that reduce ambiguity and rework.
The work spans a modern application suite that replaces legacy capabilities with API-first, cloud-native, loosely coupled services and experiences, integrating internal and third-party platforms.
Reporting to the Senior Manager Development, Business Banking Domain, you will partner with Business, engineering, product, security, data, infrastructure, and other application teams to deliver production-ready solutions aligned to enterprise standards for security, resiliency, scalability, availability, and regulatory compliance.
You are expected to contribute directly through discovery, documentation, solutioning, mapping, and operational support to ensure solutions meet Business Banking requirements and expectations.

Is this role right for you? In this role, you will:

• Participate in requirements gathering and design sessions with multiple stakeholders to extract requirements and create user stories, mapping diagrams and process flows.
• Conduct ongoing governance to ensure the accuracy of platform playbooks, PII, and other relevant information.
• Review and understand operational objectives by studying business functions; gathering information; evaluating output requirements.
• Review new incoming requirements and intakes for technology assessment, ensuring documentation quality, and timely responses.
• Contribute to application risk reviews and reporting (e.g., control gaps, change impacts, mitigation options)
• Participate in discovery and planning sessions
• Comfortable working in a self-guided manner with the ability to prioritize tasks and manage your own time efficiently, without direct input or oversight.
• Review new incoming requirements and intakes for technology assessment, ensuring consistent triage, documentation quality, and timely responses.
• Support production health by partnering with engineering teams on ticket triage, root-cause analysis support, and prioritization of operational fixes.
• Prepare and execute health checks and operational readiness activities during deployments and key releases; document outcomes and follow-ups.
• Track and support remediation of security vulnerabilities by coordinating evidence, requirements impacts, and documentation updates.
• Maintain and improve platform playbooks, application support materials, and governance artifacts to keep them accurate and easy to use.
• Contribute to platform and operational improvements by analyzing current practices, identifying waste/rework, and proposing pragmatic enhancements.
• Apply an innovation mindset to continuously improve how requirements are captured, validated, and maintained—reducing ambiguity, cycle time, and rework.
• Use AI assistants responsibly to accelerate analysis and documentation (e.g., drafting user stories/acceptance criteria, summarizing workshops, creating traceability matrices, generating test scenario ideas), while validating outputs for correctness and compliance.
• Help establish lightweight standards and reusable templates for stories, mappings, and diagrams; promote consistent quality across squads.
• Partner with the team to identify opportunities to automate recurring analysis and documentation tasks (within policy and data-handling constraints).

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Demonstrated experience documenting requirements, contributing and analyzing discovery models and producing high-quality delivery artifacts (epics, user stories, acceptance criteria, process flows, sequence diagrams, data mappings) for complex systems.
• Ability to work with multiple stakeholders including Business, Product, Engineering, and control partners; participate in alignment and decisions.
• Experience working in Agile delivery models, including refinement and ceremonies, continuous improvement, and managing dependencies.
• Hands-on experience with Jira and Confluence (and similar collaboration/documentation tools); strong written and verbal communication.
• Risk-aware mindset with practical understanding of regulatory/compliance expectations and production readiness in a financial institution.
• Ability to operate self-guided: prioritize effectively, manage multiple concurrent initiatives, and deliver high-quality outputs under tight timelines.
• Business Banking or broader financial services domain experience.
• Working knowledge of modern integration patterns and cloud-native architectures (API-first, event streaming, OAuth) and how systems integrate end-to-end.
• Familiarity with GitHub workflows and AI-assisted productivity tools (e.g., Copilot) applied to analysis, documentation, and quality acceleration.
• Comfort interpreting logs/metrics at a high level to support triage conversations (without requiring hands-on development responsibilities).
• You will work in an environment that may include the following technologies. Familiarity is beneficial, but depth will vary by initiative:
o Backend: Java (Spring Boot, microservices, Kafka, JDK 17+) and/or Node.js / Next.js
o Frontend: React
o Data: MongoDB, SQL
o Integration: REST/SOAP APIs, OAuth, Backend-for-Frontend (BFF)
o Cloud: GCP, Azure
o Delivery: Jira, Confluence
• Bachelor’s degree (or higher) in Computer Science, Engineering, or a related discipline.
• Customer-first mindset with strong risk awareness; bias for clarity, quality, and execution.
• Collaborative, proactive, and improvement-driven; comfortable operating across ambiguity and bringing structure to delivery.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.