Sr. Technical Analyst, Middleware

WHAT IS THE OPPORTUNITY?

As a Technical System Analyst, you will be responsible for maintaining and enhancing the performance, security, and reliability of our Kofax TotalAgility infrastructure. The ideal candidate will have expertise in PowerShell scripting, managing IIS on Windows Server, and experience with automation tools such as Ansible. Familiarity with Kofax TotalAgility is a definite plus.

WHAT WILL YOU DO?

As Part of a team supporting a mission critical application across 300 Windows servers, you will:

• Develop and maintain PowerShell scripts for system automation and management tasks.

• Configure and manage IIS on Windows Server to ensure optimal performance and security.

• Install and support Kofax TotalAgility to ensure efficient document and business process management.

• Collaborate with cross-functional teams to troubleshoot and resolve system issues promptly.

• Implement security best practices and stay updated on the latest industry trends.

• Perform remediation on Windows servers to meet compliance standards

• Document procedures and processes of scripting, automation and manual task for all related work tasks.

WHAT DO YOU NEED TO SUCCEED?

Must have:

• 5+ years in the operations/support of Windows Server.

• Strong proficiency in PowerShell scripting for system administration tasks.

• In-depth knowledge of IIS configuration and administration on Windows Server.

• Familiarity with Kofax TotalAgility and the ability to manage and support the platform.

• Proven experience in Windows Server administration and troubleshooting.

• Excellent problem-solving skills and attention to detail.

• Strong communication and collaboration skills and ability to work independently and as part of a team
  

Nice-to-have:

• Certifications in relevant technologies (e.g., Microsoft Certified: Windows Server, etc.).

• Previous experience in implementing and supporting document capture and workflow solutions

• Experience with Quadient application software

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

#LI-POST

#TechPJ

Job Skills

Automation Tools, Business Continuity and Disaster Recovery (BCDR), Communication, Customer Service, Decision Making, Group Problem Solving, Hardware Infrastructure, Interpersonal Relationships, IT Systems Management, Long Term Planning, Microsoft PowerShell, Microsoft Windows Server, Red Hat Ansible, Scripting, Server Administration, Service Request Management, System Administration, Systems Automation, Troubleshooting

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-02-182026-04-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.