user support technician

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work setting

• Hospital / health care establishment / health institution
• Office building

Tasks

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Provide advice and training to users in response to identified difficulties
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform Web-server backup and recovery operations
• Provide customer service
• Manage incidents

Supervision

• No supervision responsibility

Work conditions and physical capabilities

• Work under pressure
• Attention to detail

Personal suitability

• Accurate
• Efficient interpersonal skills
• Organized
• Ability to multitask

Screening questions

• Are you authorized to work in Canada?
• Are you willing to relocate for this position?
• Do you have experience working in this field?

Employment terms options

• Evening

Experience

• 1 year to less than 2 years

Employment terms options

• Morning
• Day
• Weekend

Other benefits

• Free parking available
• Durée de l'emploi : Temporaire
• Langue de travail : Anglais ou Français
• Heures de travail : 32 hours per week