Community Support Worker

Job Category : Community Impact and Programs

Do you want to make a meaningful impact within your community and work closely with community members and partners? Do you have strong communication skills, and have experience in conflict resolution, and social work? The Mustard Seed is seeking a Community Support Worker in Edmonton.

The Community Support Worker works closely with The Mustard Seed’s participants accessing the Canora Centre’s drop in. You will be encouraging guests in their journey and facilitating a safe and respectful space. The Community Support Worker fulfills the mission of The Mustard Seed by maintaining a high level of professionalism, and respect for all who enter the building and neighborhood. Community Support Workers respond to participant needs using a person-centred approach. On an ongoing basis, they ensure guests are supported and cared for. Support workers will be expected to provide advocacy supports to clients by connecting them with internal and external resources. Crisis intervention, meaningful conversations and conflict resolution are daily occurrences for this role.

Employment Type : Casual

Schedule : Flexible schedule with no guaranteed hours (may include day, evening and weekend) Reporting to : Director of Programs

City : Edmonton

Number of Positions to Fill : 3

RFR # : 1575

MAJOR DUTIES AND RESPONSIBILITIES :

• Greet and welcome community members, visitors, and other stakeholders into our Centre; sign in guests in our information database, and conduct intakes and program evaluation with guests
• Create a safe, healthy, and respectful environment for all community participants, staff, volunteers and visitors accessing our services and programs
• Provide non-violent crisis intervention and use de-escalation techniques as required with a proactive approach
• Foster meaningful relationships with community members, volunteers, coworkers, supervisors, and other stakeholders
• Ensure daily tidiness and cleanliness of the work area in addition to participating in daily sanitization of high touch areas
• Assist in emergency situations as required
• As needed advocate for guests accessing site within the organization and with other agencies and partners as required working in a collaborative manor

Program Coordination Duties :

Administrative Duties :

OTHER RESPONSIBILITIES :

MINIMUM QUALIFICATIONS AND SKILLS

WORKING CONDITIONS

Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments

ADDITIONAL REQUIREMENTS

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