Service Professional - High Level, AB (Temporary)TELUS • High Level, Town of High Level, CA

Service Professional - High Level, AB (Temporary)

TELUS • High Level, Town of High Level, CA

30+ days ago

Job type

Full-time

Job description

Service Professional - High Level, AB (Temporary)

Join to apply for the Service Professional - High Level, AB (Temporary) role at TELUS

Get ready to be blown away! Our high‑performing Customer Solutions Delivery team at TELUS is revolutionizing the future by connecting homes and businesses across Canada to our lightning‑fast TELUS PureFibre™ network while driving revenue growth. We’re looking for sales champions with technical expertise who thrive on exceeding targets and delivering exceptional service installations.

As a Service Professional, you’ll be the face and voice of TELUS for our customers. You’ll meet with them in their homes, installing, maintaining, and supporting a range of services, including security, internet, home automation, TV, and telephone. You’ll also set up services, provide on‑site support, and highlight sales opportunities to help customers maximize their TELUS experience.

Are YOU someone who?

Combines technical aptitude with sales passion and gets energized by exceeding targets?
Loves solving technical challenges while identifying opportunities to grow customer value?
Thrives on building customer relationships through expert service delivery and consultative selling?

We need passionate and enthusiastic people who will provide exceptional service experiences while driving revenue growth at TELUS.

What’s in it for YOU?

Hourly wage of $27.70 (base $25.70 + $2.00 for Aerial Outside Plant Climbing) plus sales commissions, annual bonuses, regular increases, employee share purchase plans, service discounts, and a health spending account after 6 months of continuous service. Extensive training is provided.

Qualifications

You are passionate about sales with proven ability to exceed targets through technical expertise

You excel at consultative selling and can turn service calls into sales opportunities

You are driven by solutions‑based selling and enjoy recommending products and services that will make your customers’ lives easier

You have natural technical aptitude and passion for technology with proficient knowledge of consumer electronics

You thrive on objection handling and excel at building trust through technical competence

You can work collaboratively in team environments while operating independently with minimal supervision

You have strong problem‑solving skills and maintain high performance under time constraints

You have normal colour vision required for working with colour‑coded wiring

You can handle a physically demanding workload including standing, lifting, climbing ladders, bending, crawling in confined spaces, and working in various indoor / outdoor environments

You are flexible and able to work various shifts : days, evenings, weekends, statutory holidays, with the possibility of out‑of‑town assignments

You’re fluent in English with a clear, genuine and persuasive communication style; additional languages are considered beneficial

Your written and oral communication skills are professional

You enjoy continuous learning and have the ability to learn formally and informally in a dynamic environment

You can meet applicable testing requirements

Requirements

Proven customer service and sales experience

Clean and valid full Class 5 Driver’s License or other provincial equivalents; a driver’s abstract will be needed

Completed a minimum of Grade 11 Math; transcripts and / or diplomas required

Great to have

Any previous experience and / or education in telecommunications or security would be an asset

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Service Professional High Level AB Temporary • High Level, Town of High Level, CA

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