Sales Operations Analyst

PRIMARY EMPLOYMENT OBJECTIVES

This role requires proficiency in sales analytics, process improvement, and CRM management to effectively support and enhance decision-making across the sales organization.

This position will be working close with Sales / BD, Program Managers, Sales Support and Finance teams. This role requires being in Montreal office 2-3 days per month or more often if required.

SPECIFIC ESSENTIAL DUTIES & RESPONSIBILITIES

• Reporting
• Generate regular revenue reports and pipeline metrics to track performance against targets and objectives.
• Develop Dashboard analytics : Create and maintain interactive dashboard to visual sales performance and pipeline status for senior leadership.

Utilize data visualization tools to enable insightful analysis for decision-making.

• Pipeline cleanup / reporting : Review and refine the sales pipeline to ensure data accuracy and relevance.
• Forecasting
• Conduct weekly forecast of expected billings.
• Assist in the development of sales forecasts and budget plans by providing data driven insights and analysis. Collaborate with sales and finance teams to align forecast with business objectives .
• CRM Management (Salesforce)
• Oversee the maintenance of CRM. Address any system issues and collaborate with vendors to resolve problems.
• Implement CRM enhancements.
• CRM reporting : Generate reports to track sales activities and pipeline status.
• Sales Tools
• Evaulate and manage sales tools to enhance sales efficiciency and effectiveness.
• Other duties as assigned
• Ability to work additional hours, as needed.

Knowledge, Skill & Experience Requirements

Bachelor's degree in Business or related field or equivalent combination of education and experience.

At least 3 years experience in a similar role.

Experience with Power BI required, SQL preferred.

Proficiency in CRM Software (Salesforce)

Advanced skills in Microsoft Excel.

Experience with ERP systems

Strong analytical and problem-solving skills.

Experience in the defense industry is preferred.

THE TEAM

You will work with an experienced and empowering leader and a team of passionate and driven individuals who are making a difference for our modern-day war fighters, law enforcement, and EMS.

Galvion provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Galvion complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.