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Investigator / Enquteur.euse

Investigator / Enquteur.euse

College of Immigration and Citizenship ConsultantsBurlington, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary :

Pour la version franaise, faites dfiler vers le bas

About the College of Immigration and Citizenship Consultants (the College)

The College is the authority mandated by the Government of Canada to regulate the practice of Regulated Canadian Immigration Consultants (RCICs) and Regulated International Student Immigration Advisors (RISIAs). Its role, authority and powers are established in the College of Immigration and Citizenship Consultants Act (Canada). The College sets and enforces the licensing, education and ethical standards of the profession in the public interest.

Industry

Self-Regulatory Organization (SRO)

Position

JOB TITLE : Investigator

Department : Professional Conduct

Reports to : Supervisor, Investigations

Language Requirement : Bilingual Non-Imperative

Location : Canada

Classification : Full-Time

Why join us?

Do you want to be part of a team that strives to enhance and uphold Canadas immigration and citizenship consulting profession? If you share our passion and purpose, please consider applying for the opportunity below to become part of a team that makes a difference.

How will this role support our team?

The incumbent investigates complaints of professional misconduct in an unbiased and professional manner while ensuring transparency, efficiency, and public protection.

ResponsibilitiesInclude (but are not limited to)

  • Review complaints to assess risk and identify potential conduct issues relating to the Colleges Code of Conduct, By-laws, and legislation
  • Investigate complaints and allegations of professional misconduct
  • Collect, interpret, document, and preserve relevant information and evidence. This can include obtaining and executing production orders, subpoenas, and warrants
  • Conduct interviews with complainants, witnesses, and licenses to assist counsel, the Complaint Committee and Discipline Committee in determining the facts of the case
  • Liaise with other stakeholders including the public, counsel, Tribunal members and enforcement agencies to gather additional information
  • Prepare the Final Investigation Report (using the applicable template) for submission to the appropriate team members or committee
  • Provide support for the hearings process by preparing and reviewing documentation for hearings and testifying at disciplinary hearings, as necessary
  • Collaborate with other staff to identify trends and patterns requiring further investigation (e.g., fraudulent schemes and repeat offenders)

This role will support our team by providing

  • Critical thinking and analytical skills to analyze and draw conclusions about evidence
  • Time management and organizational skills to manage and prioritize competing priorities and deadlines
  • Organizational skills to keep track of deadlines and a high volume of case documents and materials
  • Flexibility to work in a fast-paced changing environment as a collaborative team player who demonstrates initiative
  • Interpersonal and stakeholder relationship management skills to de-escalate and interact professionally and respectfully with stakeholders (licensees, witnesses etc.) who are often stressed, upset or angry about their case
  • Written and verbal communication skills to prepare case materials (e.g., complaint report, interview summaries, affidavits), testify at disciplinary hearings and to communicate with parties diplomatically and respectfully, many of whom have language barriers
  • Attention to detail to ensure accuracy and completeness of review and documents / materials
  • Tact and discretion to work on confidential and sensitive matters
  • Required Education and Experience

  • College Diploma in a related field such as business, risk, immigration, investigations, or law enforcement, plus additional training or certification in a related discipline (e.g., fraud, investigation)
  • 3-5 years of experience working in an investigative capacity in a regulatory or enforcement agency
  • Knowledge of investigative processes, evidentiary rules and assessment, interview techniques, cyber investigations, and methodologies
  • Knowledge of legal and administrative law principles such as procedural fairness, confidentiality, privacy, human rights, and evidence law. Ability to acquire knowledge of the College Act, regulations, By-laws, and Code of Professional Conduct
  • Knowledge of office / administrative software
  • What We Offer

  • The College hires and onboards 100% remotely
  • The opportunity to protect the public interest within the immigration and citizenship sector
  • A culture of transparency, where team members are involved in important conversations
  • Full health benefits from day one for you and your family
  • Access to the Employee and Family Assistance program
  • RRSP match
  • How to Apply

    Click here

    to upload your resume and brief cover letter indicating why you feel you are fit for this role.

    Your personal information is collected and used by the College when you apply for employment with the College. Please read the Colleges Privacy Notice for more information regarding its privacy practices.

    The College is an equal opportunity employer. We welcome applications from persons legally entitled to work in Canada, who represent the diversity of our nation, and whose qualifications meet the skills and experiences we seek. We are committed to providing equal opportunities to all candidates and to meeting the needs of people with disabilities. Should you be contacted regarding an employment opportunity and require an accommodation for a disability, we will be pleased to work with you to identify how we can best support you through this process.

    The successful candidate will be required to undergo a criminal background check.

    While we thank all applicants for their interest, only those identified for further consideration will be contacted.

    Ce poste est affich en franais sur notre site Web .

    propos du Collge des consultants en immigration et en citoyennet (le Collge)

    Le Collge est lautorit mandate par le gouvernement du Canada pour rglementer la pratique des consultants rglements en immigration canadienne (CRIC) et des conseillers rglements en immigration pour tudiants trangers (CRIEE). Son rle et ses pouvoirs sont tablis dans la Loi sur le Collge des consultants en immigration et en citoyennet (Canada). Le Collge tablit les normes de la profession en matire de dlivrance de permis, de formation et dthique et veille leur application dans lintrt public.

    Secteur

    Organisme dautorglementation (OAR)

    Poste

    TITRE DU POSTE : Enquteur.euse

    Service : Conduite professionnelle

    Suprieur immdiat : Superviseur, enqutes

    Exigences linguistiques : Bilinguisme non essentiel

    Lieu : Canada

    Classification : Temps plein

    Pourquoi vous joindre nous?

    Souhaitez-vous faire partie dune quipe qui a cur de renforcer et de soutenir la profession de consultant en immigration et en citoyennet? Si vous partagez notre passion et notre objectif, posez votre candidature ci-dessous pour vous joindre une quipe qui apporte une contribution importante.

    De quelle faon ce rle soutiendra-t-il notre quipe?

    Le titulaire du poste fait enqute sur les plaintes pour manquement professionnel dune manire impartiale et professionnelle tout en assurant la transparence et lefficience du processus, ainsi que la protection du public.

    Les responsabilits comprennent les lments suivants (sans toutefois sy limiter)

  • Examiner les plaintes afin dvaluer les risques et cerner les problmes potentiels lis la conduite en vertu du Code de dontologie du Collge, du Rglement administratif et de la loi
  • Enquter sur les plaintes et allgations relatives au manquement professionnel
  • Recueillir, interprter, documenter et conserver les renseignements et les lments de preuve pertinents. Il peut sagir dobtenir des citations comparatre et des mandats
  • Mener des entrevues avec les plaignants, les tmoins et les titulaires de permis afin daider le conseiller juridique, le Comit des plaintes et le Comit de discipline tablir les faits de laffaire en cause
  • Assurer la liaison avec dautres parties prenantes, incluant les membres du public, les conseillers juridiques, les membres du Tribunal et les organismes dapplication de la loi afin de recueillir des renseignements supplmentaires
  • Assurer la liaison avec les titulaires de permis et leurs conseillers juridiques dans le but dobtenir les dossiers clients, les communications et les documents pertinents dans le cadre d'une enqute
  • Prparer les documents denqute et le rapport denqute final qui seront soumis aux membres de lquipe ou du comit appropris
  • Fournir du soutien dans le cadre du processus daudience en prparant et rvisant les documents en prvision des audiences et en tmoignant dans le cadre daudiences disciplinaires, si ncessaire
  • Collaborer avec dautres membres du personnel afin de cerner les tendances et les pratiques exigeant une enqute plus approfondie
  • Ce rle soutiendra notre quipe en y apportant les lments suivants

  • Pense critique et capacit danalyse permettant danalyser la preuve et den tirer des conclusions
  • Aptitudes pour la gestion du temps et sens de lorganisation permettant de grer et de hirarchiser des priorits et des chances concurrentes
  • Sens de lorganisation permettant de grer les chances et un volume lev de documents et de dossiers lis aux cas
  • Souplesse permettant de travailler dans un environnement au rythme rapide et changeant en faisant preuve dun esprit dquipe et dinitiative
  • Aptitudes pour la gestion des relations interpersonnelles et des relations avec les parties prenantes permettant de dsamorcer une situation et dinteragir de manire professionnelle et respectueuse avec les parties prenantes (titulaires de permis, tmoins, etc.) qui prouvent souvent du stress, de linquitude ou de la colre face laffaire en cause
  • Aptitudes pour la communication crite et verbale permettant de prparer les dossiers relatifs aux cas (p. ex. rapports de plainte, rsums des entrevues et affidavits), de tmoigner dans le cadre daudiences disciplinaires et de communiquer avec diplomatie et respect avec des parties qui font souvent face des barrires linguistiques
  • Souci du dtail permettant de veiller lexactitude et lexhaustivit de lexamen des documents et des dossiers
  • Tact et discrtion afin de traiter des questions de nature confidentielle et sensible
  • Formation et exprience requises

    Diplme collgial dans un domaine connexe comme les affaires, le risque, limmigration, les enqutes ou lapplication de la loi, en plus dautres formations ou certificats dans une discipline connexe (p. ex. fraude, enqute)

  • Trois cinq annes dexprience dans un poste li aux enqutes au sein dun organisme de rglementation ou dapplication de la loi
  • Connaissance des processus denqute, des rgles de preuve et de lvaluation de la preuve, ainsi que des techniques dentrevue, des cyberenqutes et des mthodes qui sy rattachent
  • Connaissance des principes juridiques et du droit administratif, tels que lquit procdurale, la confidentialit, la protection de la vie prive, les droits de la personne et le droit de la preuve Capacit acqurir des connaissances sur la Loi sur le Collge, les rglements, le Rglement administratif et le Code de dontologie
  • Connaissance de logiciels bureautiques et administratifs
  • Ce que nous offrons

    Le processus dembauche et daccueil du Collge se fait entirement distance

  • Loccasion de protger lintrt public relativement limmigration et la citoyennet
  • Une culture de transparence o les membres de lquipe participent aux conversations importante
  • Prestations-maladie compltes ds le premier jour, pour vous et votre famille
  • Accs au programme daide aux employs et leur famille
  • Contribution quivalente de lemployeur au REER
  • Pour postuler

    Cliquez ici pour tlverser votre curriculum vit et une courte lettre de prsentation indiquant les raisons pour lesquelles vous estimez tre mme dassumer ce rle.

    Vos renseignements personnels sont recueillis et utiliss par le Collge lorsque vous postulez pour un emploi auprs du Collge. Veuillez consulter lesdclarations sur la protection des renseignements personnels du Collge pour en savoir plus sur ses pratiques relatives la protection des renseignements personnels.

    Le Collge est un employeur qui souscrit au principe de lgalit daccs lemploi. Nous acceptons les candidatures des personnes lgalement autorises travailler au Canada, qui reprsentent la diversit de notre pays, et dont les qualifications satisfont aux comptences et expriences que nous recherchons. Nous sommes rsolus offrir des chances gales tous les candidats et respecter les besoins des personnes ayant un handicap. Si nous communiquons avec vous au sujet dune occasion demploi et que vous avez besoin dune mesure dadaptation en raison dun handicap, nous nous ferons un plaisir de collaborer avec vous pour dterminer comment vous soutenir le mieux possible dans le cadre de ce processus.

    La personne choisie devra se soumettre la vrification de son casier judiciaire.

    Nous remercions tous les candidats de leur intrt. Toutefois, nous ne communiquerons quavec les candidats prslectionns.

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    Investigator • Burlington, ON, Canada

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