A leading automotive group in Prince George is seeking an experienced BDC Manager to oversee contact center operations. The role involves managing a high-performing team, increasing appointment volume, and ensuring exceptional customer service quality. Ideal candidates should possess 1-3 years in BDC or call center environments, demonstrate strong leadership skills, and have proficiency with CRM software. Additionally, the role offers a competitive compensation package and various employee benefits.
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Automotive BDC Team Lead Drive Appointments CX • Prince George, Regional District of Fraser-Fort George, CA