Salary: $60,000 to $70,000
About Element Event Solutions
Element Event Solutions is Canadas premier provider of tent and event services,orchestratingover 30,000 memorable eventsannuallyin partnership withtopvenues, caterers, planners, corporate partners, andprivatehosts.Establishedin 1911 as Chair-man Mills,our company has grown through a legacy of excellence with renowned brandsincluding Event Rental Group, Contemporary Furniture Rentals, Regal Tent Productions, Advanced Tent Rental, A&BPartytime, Loungeworks, MacFarlands Events, and Higgins Event Rentals.
Driven by our mission to craft engaging spaces that foster remarkable experiences and connections, we provide the infrastructure essential for Canadians to unite through social, corporate, philanthropic, and community gatherings. Proudly Canadian-owned andoperated, we are committed to family values and investing in our local communities.
Position Summary
The Drapery Sales Representativeis a key contributor to the Premium Drapery Team, supporting revenue growth and delivering an elevated client experience under the guidance of the Manager, Premium Drapery & Integrated Solutions. This role focuses on executing sales activities, supporting client relationships, andassistingwith the coordination of premium drapery projects frominitialinquiry through completion.
Reporting into the Manager, Premium Drapery & Integrated Solutions, this position playsan important rolein ensuring projects are accurately quoted, well-coordinated, and successfully delivered. Occasional onsite presence at installations may berequiredto support project execution and client satisfaction.
Key Responsibilities
Sales & Client Support
- Support client consultations andassistin preparing proposals and quotes for premium drapery solutions for venue, tent, and specialty installations.
- Serve as the main point of contact for inboundgeneral publicor retaildraperyenquiries via phone and digital channels (email, website, eCommerce etc.);
- Manage assigned accounts and act as a point of contact for clients, planners, and venues.
- Participate in site visits and walkthroughs to gather measurements, assess requirements, and support solution development.
- Assistwith presenting design concepts and collaborate with clients to refine their vision using premium drapery and dcor offerings.
- Secure client deposits and ensure contract details are accurately entered into POR.
- Attend industry events and networking opportunities to support relationship-building and brand awareness.
- Provide onsite support for installations whenrequiredto ensure alignment with sales commitments and client expectations.
Project Coordination
- Support the execution of drapery installations by coordinating details andassistingwith onsite oversight when needed.
- Identifyand communicate project challenges early, working with senior sales and operations leaders to resolve issues efficiently.
- Coordinate withlogistics, tenting, and event rental teams to ensure drapery requirements align with overall event plans.
- Assistwith scheduling deliveries, pickups, and production timelines in collaboration with internal departments.
Operational Collaboration
- Work closely with the Premium Drapery Operations Team to translate sales details into clear, executable job specifications.
- Participate in pre-production meetings to review installation requirements, timelines, and design intent.
- Provideaccuratejob details to support labor planning, inventory allocation, and production readiness.
- Assistwith reviewing job files and installation plans for completeness and accuracy prior to production.
Departmental & Team Support
- Support the Manager, Premium Drapery & Integrated Solutionwith departmental initiatives related to growth, efficiency, and process improvement.
- Assistwith tracking product needs for custom requests and flag potential assortment gaps or product opportunities.
- Contribute to continuous improvement efforts related to process, safety, inventory accuracy, and client experience.
- Uphold premium brand standards across proposals, client communications, and installed work.
Requirements & Qualifications
- 24 years of experience in event sales, event production, design, drapery, or a related field.
- Strong interest in premium event design and client-facing sales.
- Basic understanding of tenting, venuelogistics, and event production workflows.
- Excellent communication and interpersonal skills with a collaborative mindset.
- Ability to read floorplans,assistwith onsite assessments, and follow detailed project requirements.
- Highly organized, detail-oriented, and comfortable managing multiple projects simultaneously.
- Willingness to work flexible hours as required by event schedules.