Medical Office Clerk

Overview

St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology.

Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St.

John's Riverside has been and continues to be a unique and comprehensive network of medical professionals dedicated to a tradition of service that spans generations.

St. John’s has been an integral part of the community since the 1890's and its’ commitment to provide the community with the most advanced medical services available continues to be the hospitals’ vision, mission and value.

St. John's Riverside Hospital built itself around an early foundation of nursing and community service. In 1894, the Cochran School of Nursing, the oldest hospital-based school of nursing in the metropolitan area, was founded, thus making the St.

John's Nursing Staff more than just the backbone of the hospital, but the heart and soul. St. John’s dedicated nurses give superior attention to those who need it most with a strong emphasis on patient and family-focused nursing care.

St. John’s Riverside Hospital staff is committed to making life better for all patients. The hospital continues to elevate the services provided with the goal of increasing the quality of life for all who entrust St.

John's Riverside Hospital to their care.

Personalized care together with advanced technology is what it means to be Community Strong

Responsibilities

Responsible to greet patients, activate patient accounts, and navigate patients through a predetermined protocol on a daily basis.

Answer calls regarding patient scheduling, inquiries about billing, procedures, policies, and available services. Acts as a liaison between patients and the providers;

as well as outside facilities and insurance companies, and facilitates communication between patients and providers, medical staff, and administrative staff.

Fosters and delivers customer service and patient access.

Qualifications

High school graduate or equivalency required; college preferred. Knowledgeable in medical health insurances. Basic medical terminology and computer knowledge.

Must have excellent communication and customer service skills. Must have experience with a high volume call center. Minimum 2 years of registration experience within a medical setting (doctor’s office, hospital).

Bi-Lingual (Spanish / English) preferred . Must work with a sense of urgency. Strong MS Office (Word, Excel) as well as medical database experience required.

Must have valid driver's license and access to a vehicle for travel throughout Westchester County for business purposes.