Intake & Assessment Specialist

Job Description

Job Description

Salary : $55,000 - $60,000

Ballad Group

Ballad Group is looking to hire anIntake and Assessment Specialistwho is passionate about teaching, connecting, and changing the lives of those who attend Ballad Groups WorkforceEmployment Readiness and Connections Program.We know thats a mouth full, so you can call it the WERC program (pronounced "work").

Who is Ballad Group? Well, our training programs have built capacity in diverse areas including entrepreneurship, insurance, information and computer technology, construction, French language acquisition, hospitality, supply chain management, and more. We have delivered unique training programs for a variety of organizations, Indigenous Communities and on behalf of the Ministry of Jobs, Economy, Trade, and Immigration and the Ministry of Assisted Living and Social Services.

But what about the WERC program? Well,the goal of the WERC program is to develop and administer individually focused direct skill enhancement training and job placement to enable multi-barriered Albertans find and maintain employment. The WERC program will include in-class training as well as hands-on skills development in two simulated work sites for carpentry and hospitality.

TheIntake and Assessment Specialistwill play a key role within Ballads Training Division in the High Level WERC Region. This position will be responsible for making a positive impact on every person that walks through our front doors. You will also be responsible program and project administration, participant, and employer relationship management and ensuring that our office runs smoothly. The successful candidate will be expected to support each training program with their administrative requirements, have excellent communication skills and a creative aptitude for developing new processes to ensure all programs run efficiently.

TheIntake and Assessment Specialistjudgment to develop credible and meaningful relationships with Ballad employees, program participants and other stakeholders, ensuring strictest confidentiality.

This position is in person and is located in our High Level Training Centre.

Key Job Responsibilities

Client Intake and Assessment

• Review client applications and conduct pre-screens based on program prerequisites.
• Accurately conduct client intake, registration, and assessments, determining if potential participants meet the "Ready, Willing and Able" markers.
• Coordinate and schedule intake appointments with external potential participants.
• Conduct pre-screen phone interviews with potential participants.

Data Management and Quality Assurance

Program Management and Support

Reporting and Coordination

Reporting Structure

Other Duties

Experience

The position requires the following skills, experiences and abilities :