Job Title : Customer Service Representative Label Printing Industry
Location : Scarborough ON
Pay Rate : $19.50 per hour
Working Hours : 8 : 00 AM 4 : 30 PM (may extend to 5 : 30 PM as required)
Employment Type : Full-time On-site
Tasks
Key Responsibilities :
- Respond to customer inquiries via phone email and in person.
- Provide detailed information about products and services offered by the company.
- Process customer orders accurately and manage customer accounts efficiently.
- Resolve customer concerns or complaints in a timely and professional manner.
- Coordinate with production design and logistics teams to ensure on-time delivery.
- Maintain accurate records of customer interactions and transactions.
- Offer technical guidance related to label printing processes when needed.
- Track document and report customer feedback to improve overall service quality.
Requirements
Qualifications & Requirements :
Mandatory : Previous experience working in the label printing industry (required).Minimum 2 years of customer service or account management experience in a manufacturing or printing environment.Strong communication and interpersonal skills (verbal and written).Proficiency in MS Office (Word Excel Outlook).Excellent attention to detail and ability to multitask.Driving license preferred but not required.How to Apply :
Interested candidates are encouraged to apply with their updated resume and supporting documents .
For any queries contact us at :
Call :WhatsApp :Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Experience : years
Vacancy : 1
Hourly Salary Salary : 19 - 19