Program Supervisor

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely—helping keep the economy on track. We provide the kind of paid training and opportunities that long‑term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close‑knit, safety‑focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Supervisor, Program is responsible for leading the operation of the production team within the Region. The incumbent develops and oversees unionized Railroaders to ensure safe, quality, and efficient production and shipment of track products for Engineering’s Capital and Maintenance programs.

Responsibilities

• Ensure effective, impactful, and engaging leadership of unionized staff
• Improve team and individual performance through mentoring, training, coaching, auditing, and feedback
• Lead continuous improvement culture
• Communicate with customers regarding detailed product requirements, schedule, and shipping requirements
• Coordinate and monitor products through complete production cycle, which includes planning, scheduling, staffing, producing, handling inventory, loading, shipping, and documenting
• Cohere to a production schedule and control internal and external customer expectations
• Ensure the production process is cost‑effective and shipments are made on time
• Coordinate, establish, and implement standard operating procedures for safe and quality production
• Ensure Key Performance Indicators (KPIs) of safety, quality, and efficiency are met or exceeded
• Inspect major track work in accordance with CN track Standards

Working Conditions

The incumbent works primarily outdoors (90%) with limited office time (10%), in all types of weather and environmental conditions. The role requires extensive travel (80%) across the region to provide oversight on projects and programs. The position is required to work a production cycle schedule, including overnight stays. The role requires being available on‑call 24 / 7 for critical incidences. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress.

Requirements

Experience

Unionized Environment

Minimum 2 years of supervising, planning, coordinating, scheduling, and auditing production operations in a unionized environmentli>

Education / Certification / Designation

Competencies

Technical Skills / Knowledge

About CN : CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN’s network connects Canada’s Eastern and Western coasts with the U.S. South through a 20,000‑mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.

As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

As a potential applicant, even if you don’t meet every job requirement listed in this posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at cnrecruitment@cn.ca.

Please monitor your email on a regular basis as communication to applicants is done via email.

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