Job Description
8 to 10 years of relevant experience
JD :
8 to 10 years of relevant experience and for Toronto Location.
The bare minimum must haves would be strong technical background, server admin experience, SQL knowledge and experience with debugging issues. Rest everything I would say, can be learnt through on-the-job experience and training.
- System Administration : Install, configure, patch, and upgrade Tableau Server across various environments.
- Troubleshooting and Support : Provide user support, troubleshoot issues, and manage user expectations effectively.
- Access Management : Manage users, groups, and their permissions, and integrate with Active Directory.
- Incident Management : Handle incidents related to Tableau, manage user expectations, work with vendor to resolve issues promptly, and coordinate with teams to ensure minimal impact and timely resolution.
- Performance Monitoring : Monitor server performance, ensure efficient use of server resources, and use / create administrative dashboards for usage analysis.
- Nice to Have : Python development skills for automating repetitive operational processes and driving continuous improvement.
Requirements
Primary Skills
Deep technical understanding of Windows operating systems up to and including Windows 10 / 11 / Server 2019Experience with Windows 10 / 11 Intune Modern Management.Expertise with SCCM OSD orchestration and software delivery concepts. Knowledge of common Windows Infrastructure i.e. Active Directory / GPO / DFS / PKI.Advanced scripting skills with PowerShell.Extensive experience with Enterprise workloads migration to the cloud such as network drives content to Microsoft OneDrive for Business.Knowledge of common Windows Infrastructure technologies including Active Directory, Group Policy, DNS / NRPT, PKI / CA, RADIUS, NPS, etc.Strong troubleshooting mindset (i.e. parsing event logs, SysInternals tools, analysing memory dumps etc).Experience automating workflows and providing self service capability.Client / Server hardware knowledge and management in an enterprise environment.Experience designing technical solutions to meet complex business requirements.Ability to author technical and operational management documentation including design and support docs, operational runbooks, internal knowledge base articles, etc Secondary SkillsExperience of Windows Modern Management (Intune, Autopilot, Windows Virtual Desktop, etc)Desktop / Laptop Hardware Knowledge and Management in an enterprise environment (i.e. driver, firmware, bios management).Understanding of Agile principles and how to apply them.Infrastructure systems including experience with Jira.