Sales Manager

An innovative Montreal hotel management company founded in 2007. RIMAP hospitality quickly established itself as the largest hotel operator in Montreal, operating internationally recognized branded hotels under the Marriott, Hilton and IHG banners.

AC Hotels by Marriott celebrates the beauty of classic modern design with its European soul and Spanish roots. Born from the ambitious spirit of the famous hotelier Antonio Catalan. The brand offers turnkey customization focused on the concept of the design of rooms and public spaces. With flexible open spaces, focused design, signature moments, and no unwanted extras, guests maximize their stay with style and intention.

RIMAP opened the first AC Hotels Marriott brand in Canada with the AC Hotels Marriott MONTREAL DOWNTOWN hotel. RIMAP will open its second AC Hotels by Marriott Ottawa Downtown / Centre Ville in 2025.

REFERENCE #

2024-10-0009

POSITION TITLE

Sales Manager

DEPARTMENT

Sales & Marketing

LOCATION

Ottawa, ON

SCHEDULE

Full-Time, On-site

POSITION TYPE

Salaried

BONUS

Eligible

BENEFITS

Health & Dental Care | Registered Retirement Savings Plan | Paid Vacation | Marriott Discounts

REPORTS TO

Director of Sales and Marketing

GENERAL SUMMARY

The primary focus will be to drive sales and revenue growth for the hotel. You will develop and implement effective sales strategies, identify, and pursue new business opportunities, and build strong relationships with both existing and new clients. By collaborating closely with other hotel departments, you will ensure that all sales initiatives align with our overall business objectives. Additionally, you will analyze market trends and competitor activities to identify key areas for growth and improvement.

CANDIDATE PROFILE

• Strong sales skills with a deep understanding of sales techniques, ability to up-sell products and services, and a proven record of successful closings. Additionally, you have the capability to mentor sales teams in these areas.
• Experience in providing effective team leadership and creating a positive, collaborative, productive work environment.
• Good working knowledge of Delphi, MRDW, FOSSE, One Yield, and Microsoft Office Suite (an asset).
• Knowledge of Food and Beverage including Banquets & Catering.
• Knowledge of hospitality marketing and experience in developing & executing marketing strategies.
• Decisive, self-motivated work habits and the ability to work under tight deadlines.
• Must be available to work some nights and/or weekends.
• Ability to communicate and write in both English and French.
• Making decisive decisions to drive the hotel’s success.

Other

• 2-year degree from an accredited university or college in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years’ experience in sales and marketing, revenue management or related professional area.
• Some travel is required.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Directly responsible for the achievement of hotel revenues including Rooms and Banquet & Catering Departments.
• Maintain an ongoing awareness of future room night bookings, including group & catering pace and develop/execute a hands-on game plan to increase topline opportunities.
• Develop and execute corporate negotiated transient account strategies including building and maintaining strong relationships and ensuring production of signed accounts.
• Identify new markets and business opportunities to increase sales.
• Responsible for the development and execution of integrated sales & marketing plans that support revenue objectives through direct sales, advertising, digital marketing, social media, property level publicity and promotional events.
• Analyze hotels' demand segments, sources of business, and primary competition for each, and guide property team in managing pricing and inventory to maximize revenues and profits.
• Review of STR report to share shift business from the competitive set.
• Participates in sales calls with the sales team to secure new business and close existing opportunities.
• Continually analyze market trends and direct team accordingly to obtain objectives.
• Directly responsible for building & maintaining relationships with key accounts.
• Ensure the timely preparation of weekly, monthly, and quarterly reports such as Pace & Productivity Reports, Sales Strategy/Action Plan Reports, Initiative Tracking Reports, Monthly Executive Summary, etc.
• Responsible for ensuring hotels' sales & marketing expenses are in accordance with annual business plan and hotel profitability.
• Maintain effective involvement with key community organizations and aggressively pursue all appropriate opportunities for outside client solicitation and relationship building.
• Idealize a positive, involved, and collaborative team approach within the sales team and with all hotel departments and maintain open communication with all teammates.
• Support the hotel’s service and relationship strategy, fostering customer loyalty by delivering service excellence in every customer interaction.
• Collaborate closely with the hotel Revenue team to ensure that proposed rate negotiations align with the financial goals of the hotel.

* Our organization is an employer aware of professional fairness and committed to recruiting a diverse workforce and maintaining an inclusive culture. The use of the masculine is used for the purpose of lightening the text. We do not discriminate based on gender, ethnicity, religion, sexual orientation, age, disability, or any other basis protected by provincial or federal laws.