hotel food and beverage service manager
- Work Term : Permanent
- Work Language : English
- Hours : 40 hours per week
- Education : Bachelor's degree
- Experience : 5 years or more
- Business / commerce, general
- Hospitality administration / management, general
- or equivalent experience
Work setting
Fine dining establishment
Tasks
- Analyze budget to boost and maintain the restaurant's profits
- Evaluate daily operations
- Monitor revenues to determine labour cost
- Monitor staff performance
- Plan and organize daily operations
- Recruit staff
- Set staff work schedules
- Supervise staff
- Train staff
- Conduct performance reviews
- Cost products and services
- Enforce provincial / territorial liquor legislation and regulations
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Participate in marketing plans and implementation
- Address customers' complaints or concerns
- Provide customer service
- Advise on wine selection and serve wine
- Manage events
- Order and maintain inventory of wines and wine glassware
- Supervise food and beverage servers and other staff
Supervision
More than 20 people
Certificates, licences, memberships, and courses
- Bartender / Mixology Certification Course
- Serving It Right Certificate
- First Aid Certificate
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Word
- Point of sale system
Transportation / travel information
- Valid driver's licence
- Own vehicle
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Standing for extended periods
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Ability to multitask
Screening questions
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Group insurance benefits
- Life insurance
Other benefits
- Free parking available
- Paid time off (volunteering or personal days)
- Parking available
- Travel insurance
- Wellness program
Support for persons with disabilities
- Provides physical accessibility accommodations (for example : ramps, elevators, etc.)
- Offers mentorship, coaching and / or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for Veterans
Offers mentorship, coaching and / or networking opportunities for Veterans
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and / or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Supports for visible minorities
- Participates in a government or community program or initiative that supports members of visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
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