Program Manager

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last‑mile logistics. Our vision is clear : to deliver fast, accurate, and reliable service powered by cutting‑edge technology.

A Strategic Role at the Heart of Logistics

We are looking for a Program Manager to lead a portfolio of digital, technological, and operational transformation initiatives. Reporting to the Program Portfolio Manager , you will be responsible for orchestrating high‑visibility programs, ensuring strategic alignment between teams and sponsors, and creating the conditions required to accelerate execution.

You will act as a change agent, capable of challenging assumptions, framing complex issues, influencing decision‑makers—including C‑suite leaders—and keeping initiatives moving forward despite ambiguity and pressure. Your leadership will help shape and transform our operating model in the years ahead.

The ideal candidate understands sortation and last‑mile operations, learns quickly, takes calculated risks, and thrives in an environment where change is constant.

Key Responsibilities

Program Leadership & Governance

• Lead complex transformation programs by defining objectives, expected outcomes, key milestones, and dependencies.
• Establish and maintain strong governance structures, including cadences, steering routines, committees, and decision‑making mechanisms.
• Constructively challenge sponsors and owners to ensure prioritization, alignment, and consistency in decision‑making.

Stakeholder Alignment & Executive Communication

Execution & Delivery Acceleration

Risk Management & Problem Solving

Change Management & Adoption

Financial Tracking & Performance

Qualifications

Personal Attributes

Why Join Us?

Benefits

…and much more.

Diversity & Inclusion

At Intelcom | Dragonfly , we move forward guided by strong values : collaboration, innovation, excellence, and responsibility. We embrace diversity, ensure equity, and foster a true sense of belonging. Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

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