Bilingual Customer Service Representative (Insurance Industry)

Bilingual Customer Service Representative (Insurance Industry)

Location: Fully Remote (must live in the GTA)

Our client, a Toronto-based company is seeking a Bilingual Customer Service Representative (Insurance Industry) to join their growing team.

Why Join our client?

• Salary range: $47K-$50K
• Fully remote work opportunity
• Work for a respected leader in the insurance industry
• Fitness reimbursement program
• RRSP matching

Working Hours

• Must be flexible to work: Monday to Friday, between 8:00 AM to 8:00 PM
• One Saturday shift per month: 10:00 AM to 3:00 PM

Your Responsibilities

• Responding to phone inquiries from members and providers
• Managing various administrative requests from clients
• Resolving issues following internal guidelines
• Assisting clients with policy changes
• Setting up and updating client accounts
• Performing other administrative duties as required

Qualifications:

• Fluently bilingual in French and English (verbal and written)
• 1–2 years of customer service experience
• College Diploma or University Degree
• Proficiency in MS Office
• Previous experience in the insurance industry (strong asset)

AI Disclosure: We utilize AI-powered tools on job posting platforms for the initial screening and ranking of applications based on job-related criteria. AI technology is also employed in our recruitment process to streamline and facilitate interview scheduling and note-taking. It is important to note that AI is not used for making final hiring decisions.

Type of Vacancy: This posting is for an existing vacancy.

BlueSky Personnel Solutions is an equal opportunity employer who welcomes resumes from all interested. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request an accommodation, please contact BlueSky Personnel Solutions.

We thank you in advance for your interest, however, only those selected for a pre-screen and/or an interview will be contacted.

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