Senior ServiceNow SAM Analyst/Specialist to provide high level assessment of platform to manage, track, optimize software licenses and assets ensuring overall compliance

Our client is looking for a Senior ServiceNow SAM Analyst/Specialist to provide high level assessment of platform to manage, track, optimize software licenses and assets ensuring overall compliance

If located in Edm or Calgary, you are required to be onsite 3 days/week

Must Haves:

• 5+ years' experience working within ServiceNow, specifically with SAMPRO supporting the following areas:

License Management

• Track software licenses and entitlements
• Ensure compliance with vendors (e.g., Microsoft, Oracle, Adobe)
• Monitor license usage vs. purchases

Compliance & Audits

• Prepare for vendor audits
• Identify over-licensing or under-licensing risks
• Reduce compliance penalties

Optimization

• Reclaim unused licenses
• Recommend cost-saving strategies
• Analyze usage trends

Data & Reporting

• Create dashboards and reports in ServiceNow
• Reconcile software installations with entitlements
• Maintain CMDB accuracy

Responsibilities:

• Responsible for setting up Software Asset Management license maintenance activities in SAMPRO (Software Asset Management Professional module within Servicenow), including:
• Creating new software entitlements in accordance with Software Asset Management tool requirements (SAMPRO)
• Creation of software models if needed
• Monitoring and identifying licensing compliance risks
• Analyze software usage reporting and licensing data to identify opportunities for cost savings
• Coordinating software usage and license reclamation activities
• Maintain Software Asset Management tool information, including ensuring software models are linked to the appropriate software assets