Product Support Coordinator

ReadyQuipSales and Services Ltd. is an established distributor within the province ofOntario. We pride ourselves in our superior products, and exceptional customerservice with an incomparable team of employees. We offer a challenging yetrewarding professional environment with great benefits and endless careeropportunities.

Weat ReadyQuip are currently looking to grow our team and expand ourorganization. We are searching for a dedicated, and self-motivated individualthat can help bring ReadyQuip to the next level.

KEY ACCOUTABILITIES :

• Processservice work orders, reports, invoices and warranty claims
• Preparequotes and invoices for customers
• Assistwith scheduling to maximize productivity
• Assistwith work-in progress in a timely fashion
• Monitorwork-in-progress reports with Product Support Supervisor / Service Manager andTechnicians to manage company objectives within the invoicing process
• Providesupport on time-card entry for payroll and work order purposes
• Maintainservice history within Service Scheduler
• Ensureinternal and external customer requirements are met in an efficient,knowledgeable and professional manner
• Ensureinternal company vehicle maintenance is completed as recommended bymanufacturer
• Monitorrental fleet utilization and maintenance contracts to ensure maintenance asrecommended by OEM
• Monitortelematics for equipment maintenance scheduling and equipment issues for bothinternal / external customers
• Maintaintraining register for all technicians and employees
• Maintaintravel log for all remote site staff and co-ordinate staff travel logisticsincluding, flights, accommodations and customer protocol registration
• Promote customersatisfaction and follow up repairs
• Participateand promote in safe and environmentally sound work behaviors and practices atall times in support of Readyquip’s Health and Safety Policy / Program(s) andbest practices
• Specialprojects as required

QUALIFICATIONS :

CHARACTER COMPETENCIES :

We thank all applicants for theirinterest; however, only those selected for an interview will be contacted. Nophone calls, please. Readyquip is an equal opportunity employer.

Readyquip Sales and Service Ltd is currently acceptingapplications for the

Following position :

PRODUCT SUPPORT COORDINATOR

These positions offer a very competitive salary and

Comprehensive employee benefit package.

Send Resume in confidence to :

ReadyQuip Sales and Service Ltd.

P.O. Box 2140

3088 Riverside Drive

Timmins, ON P4N 7X8

Fax : (705)268-7707

Attention : Human Resources

e-mail : info@readyquip.com

ONLY THOSE CONSIDEREDWILL BE CONTACTED. NO PHONE CALLS PLEASE

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