Server Analyst
Global Technical TalentEdmonton, AB30+ days ago
Salary
CA$56,000.00 yearly
Job descriptionA Print Server Analyst is required to help with operational tickets due to capacity constraints while we wait for the Managed Print Service project to be funded in the Budget. The resource will help the team with add / modify / moves / remove requests and eventually assist with the break / fix tickets. We are seeing a large increase in staff movements and building moves. This resource may assist with some internal key projects such as PrinterLogic updates, Client Mobility Suite updates, and Lexmark Print Release update as well as the ongoing government restructuring projects. Participate in all aspects of maintaining the Windows and mainframe Enterprise print environment; Proactively monitor, troubleshoot, and resolve print server and network printing performance and reliability issues; Participate in the print environment action request, problem and incident management workflow; Code, test and document print-related script modifications; Perform new hardware and software certifications; Plan for software and hardware upgrades; Plan for capacity and disaster recovery; Develop and maintain server and client documentation; Maintain consistently courteous interactive customer service response; Experience deploying, maintaining and supporting an enterprise Windows Print server environment, greater than concurrent print servers and printers. years Experience deploying, maintaining and supporting Windows Print server environment and various enterprise printer hardware, software, and security options. years Experience with printer deployment automation, command line utilities, and scripting technologies. years Experience with supporting mainframe printing in a Windows Environment. years Experience with various enterprise printer hardware, software, and security options such as multi-function device scanning, authentication, and secure access features. years Experience with Windows print server technologies. years Experience with Windows server and print environment performance monitoring and troubleshooting. years Experience in the Government of Alberta Domain environment or an environment of equivalent size and complexity. years Experience supporting Windows as a system administrator. years Experience with action request, problem and incident management workflow. years Experience with desktop printing features, preferences, functionality and troubleshooting. years Experience with enterprise printer migration projects. years Experience with managing and configuring DHCP and WINS. years Experience with managing and configuring Windows Active directory printer objects. years Experience with Remote Access software (Terminal Services, VPN, and Citrix). years Experience with scripting tools, such as Powershell. years Experience working in or for the public sector. years Work must be done from within Alberta, due to network and data security issues. It is anticipated the role will be % remote, however in the event of an onsite meeting, our client does not pay for travel to attend on-site meetings, nor any expenses related to relocation, commuting, housing / accommodation, food / drink.
Server Analyst
Project :
- Managed Print Services Operations support
Scope :
Job Duties :
Deliverables may include some or all of the following, in accordance with service-level agreements :
Must Haves :
Nice to Have :
Notes :
gttca
LI-Remote