Risk Management Analyst

Schedule: Monday - Friday, 8:30am - 4:30pm

Union: CUPE 905 FT Clerical and Technical

Vaughan is one of Canada’s fastest-growing cities. Its emerging downtown, the Vaughan Metropolitan Centre; Canada’s first smart hospital, the Cortellucci Vaughan Hospital; and the 900-acre North Maple Regional Park continue to generate momentum and excitement. Be part of something amazing and build your career at the City of Vaughan!

The City is an equal-opportunity employer and a forward-looking municipality that is committed to fostering a dynamic workplace that is diverse, inclusive and welcoming. As an award-winning organization for its employment and diversity and inclusivity practices, the City is focused on providing its employees with a thriving professional environment that leverages flexible work arrangements, a family-focused benefits package emphasizing work-life balance, learning and growth opportunities, and a place where collaboration and teamwork are valued.

Excellence demands brilliant personalities, visionary thinking and a passion for public service. Vaughan is your place to grow.

Position Overview

Responsible for the development and implementation of Risk Management policies and procedures in support of Risk Management Section. Assists in the preparation of the City’s annual insurance renewal and claims budget. Liaises with and responds to inquires/complaints from the public, staff, the City’s insurance providers, and provides recommendations on claim files. The main support to internal staff as it pertains to Risk Management practices. Responsible for the creation and delivery of the risk management program and services, including risk education.

At employee request, this position is eligible to take part in our hybrid work model as outlined in the City's Alternative Work Arrangement Policy.

Qualifications and Experience

• Minimum seven (7) years of insurance industry experience, with a minimum of three (3) years municipal/government experience preferred. Must have experience with commercial insurance policies.
• Completion of the Canadian Risk Manager (CRM) course(s) or possession of CRM designation in progress
• Chartered Insurance Professional (CIP) education completed or in progress
• Experience with deciphering insurance language specific to; CCDC, OPSS, Cyber, Professional Liability, Automobile.
• Experience with procurement of various types projects including but not limited to; construction, cyber, consultant services, relevant to risk evaluation and specific insurance coverages that will be required.
• Experience with reserving, budgeting, financial reporting and cheque processing municipal insurance underwriting requirements, and insurance industry financing practices.
• Acuity in interpersonal skills necessary to effect persuasion and change.
• Possesses reading interpretation competency and application of policy language relevant to property, automobile insurance and specialty-line insurance coverages.
• Ability to apply extensive acuity specific to the high-level complexity of claims, relative to the risk of extended financial impact to the City concerning claims.
• Direct experience adjusting municipal claims.
• Ability to apply superior level of interpersonal and communication skills, adjusting according to the situation and required engagement to ensure clarity of processes, to ensure efficiency and service delivery.
• Thorough understanding of relevant legal terminology, insurance policies, precedent case law, and maintains current knowledge and application of Municipal Act (Ontario) and Occupiers Liability Act of Ontario. Maintains current knowledge of the civil litigation process and retains broad knowledge of current legislation including; Municipal Act, Highway Traffic Act, and Negligence Act.
• Experience in design, delivery of job aids, corporate education and training programs to facilitate risk workshops; build understanding and capability in the identification and management of risks.
• Highly skilled in both verbal and written communication skills; effectively and courteously handles enquiries from the public, external vendors, and staff.
• Demonstrated ability to work with minimal supervision, effective time management skills with ability to prioritize, under tight timeframes while working with multiple agency projects; handles highly sensitive and confidential information maintaining discretion.
• Demonstrated ability to analyze, investigate, problem solve and develop strategic risk management outcomes.
• Must be highly proficient with utilizing Microsoft Office Suite, including Excel, Word, PowerPoint and Outlook.
• A valid Ontario ‘G’ driver’s license in good standing with a reliable vehicle for business use.
• Ability to work outside normal business hours, as required and in accordance with the Collective Agreement.
• Knowledge of and demonstrated ability in the City’s core as well as relevant departmental functional competencies.

Preferred Qualifications (the ideal candidate)
• In a similar role within a municipality.
• Preferred demonstrated through work experience underwriting commercial/municipal policies.

Working Conditions
• Standard office environment.
• Due to the nature of claims, which can include first party claims of City facilities, it is reasonable that on site visits, as required (frequency would be approximately 5% of annual duties), of these sites can expose the incumbent to environmental elements which are adverse in nature and facilities which may be damaged by water, fire or other contaminates.
• Additionally, dependent on the circumstances, the incumbent at time may be required to can attend scenes of trauma in the field. i.e. fatalities, catastrophic injuries, post incident.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Please be advised, the City of Vaughan uses email to communicate with applicants for open job competitions.

The City of Vaughan is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. The City of Vaughan is also committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs.

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