Senior IT Technical Business AnalystCynet Systems • Edmonton, AB

Senior IT Technical Business Analyst

Cynet Systems • Edmonton, AB

4 days ago

Job type

Full-time

Job description

Job Description :

The Senior IT Technical Business Analyst is responsible for leading business analysis activities across complex IT initiatives.
This role focuses on gathering and managing requirements, translating business needs into technical specifications, supporting solution design, and ensuring quality, governance, and change management compliance.
The role works closely with stakeholders, technical teams, and leadership to support modernization, service delivery, and enterprise IT solutions.

Responsibilities :

Lead requirements gathering, analysis, refinement, and documentation.

Analyze business processes, workflows, and use cases.

Translate business needs into clear technical specifications for architecture and development teams.

Assess new service and technology requests and evaluate operational impacts.

Assist with project planning including schedules, estimates, task lists, and resource assignments.

Research and evaluate emerging technology trends relevant to initiatives.

Evaluate existing IT services and recommend remediation or modernization.

Support proof-of-concept initiatives and limited production rollouts.

Contribute to the design of new IT services, solution documents, and test plans.

Assist in determining hardware and software requirements.

Provide quality control oversight for production implementations.

Ensure compliance with change management and governance processes.

Communicate operational guidelines and interpret policies for business stakeholders.

Identify risks, issues, and impediments and recommend mitigation strategies.

Track and report time, deliverables, and project status.

Requirement / Must Have :

Minimum 6 years of experience identifying, documenting, and managing business requirements.

Minimum 5 years of experience planning and facilitating requirements gathering workshops with operational, clinical, or leadership stakeholders.

Minimum 5 years of experience supporting the design, development, and implementation of complex, multi-vendor IT solutions.

Must reside in Canada for the duration of the engagement.

Ability to work in a hybrid environment with occasional on-site presence as required.

Ability to provide own computer equipment compatible with modern Windows or macOS environments.

Experience :

Business analysis and requirements management in complex IT environments.

Supporting enterprise-level technology and service initiatives.

Working with cross-functional technical and business teams.

Should Have :

Degree or diploma in Business or Information Technology, or Business Analysis certification.

Experience with Electronic Health Record or Electronic Medical Record systems.

Experience documenting requirements for procurement or RFP processes.

Experience developing business cases, feasibility studies, and alternative analyses.

Knowledge of information management, privacy, and security concepts.

Experience documenting workflows and use cases.

Experience facilitating workshops and stakeholder sessions.

Experience developing new IT services including service definitions, metrics, processes, and operational handover.

Skills :

Strong requirements elicitation and documentation skills.

Technical analysis and solution evaluation.

Stakeholder facilitation and communication.

Project coordination and planning support.

Risk identification and mitigation.

Understanding of IT service design and governance.

Qualification And Education :

Degree or diploma in Business, Information Technology, or a related field preferred.

Business analysis certification preferred.

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Technical Analyst • Edmonton, AB

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