Document Control Coordinator

Job Summary

The Document Control Coordinator is responsible for formatting, updating and organizing documents used across internal teams and external platforms. This role ensures that all documents adhere to established document standards, are consistently formatted, and remain current across platforms such as SharePoint, the company website, and client portal.

The successful candidate will collaborate with teams across the division to maintain high‑quality, well‑organized documentation and ensure consistency across platforms. This role provides an opportunity to build business knowledge over time while coordinating document updates, supporting the document lifecycle, and contributing to ongoing improvements in accessibility and accuracy.

Duties and Responsibilities

• Uphold the division and Olympia’s reputation and values, while promoting our motto “With Us, It’s Personal” in all interactions with employees, clients, and business associates.
• Monitor and prioritize incoming request tickets to ensure timely action.
• Format, update, and prepare documents using Microsoft Word, Adobe Pro, Excel, and SharePoint in accordance with established standards.
• Maintain version control and track document changes for all updates and releases.
• Review internal and external links (e.g., third-party forms and resources) for accuracy and functionality.
• Apply document control standards, formatting guidelines, naming conventions, and consistency requirements.
• Conduct regular audits of SharePoint, the company website, and client portals to confirm documents are up to date.
• Coordinate French translation needs and submit approved drafts for bilingual translation.
• Maintain document archives and historical versions for reference and compliance.
• Use approved technology platforms to support efficiency document management.
• Actively participate in projects and team meetings.
• Be flexible in performing various assigned tasks as requested by management and executives.

Competencies

Formal Education and Experience

Specialized Skills or Knowledge

With Us, It’s Personal