Employer Industry : Customer Service and Technical Support
Why Consider this Job Opportunity :
- Salary up to $19.50 / hr, with performance-based incentives
- Opportunities for career advancement and personal development, with 80% of managers promoted from within
- Work-from-home convenience, allowing for a flexible work environment
- Comprehensive benefits including medical, dental, and vision insurance, employee assistance programs, and paid time off
- Access to daily pay options for early pay access
- Engaging company culture with diverse networking opportunities and support programs
What to Expect (Job Responsibilities) :
Provide friendly and effective customer service, answering questions about products and servicesResolve technical issues related to hardware and software, ensuring customer satisfactionDocument and track information in databases to maintain accurate recordsUtilize call flow guides to assist customers efficientlyStay knowledgeable about client products, including smartphones, tablets, and computersWhat is Required (Qualifications) :
Minimum of 1 year of customer service experienceHigh school diploma or GEDStrong problem-solving skills and ability to navigate technologyMust have a quiet, distraction-free home workspaceAvailability to work during operating hours, with rotating schedules based on performanceHow to Stand Out (Preferred Qualifications) :
Familiarity with iOS and / or MacOS or comparable technologyEagerness to learn new technologies and adapt to a fast-paced environmentStrong computer navigation skills and proficiency in multi-tasking#CustomerService #TechnicalSupport #RemoteWork #CareerGrowth #InclusiveCulture
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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