Supervisor / Account Manager

Job Description

Job Description

Supervisor / Account Manager – Edmonton Branch

Location :   Edmonton / Nisku, Alberta

Onboarding : 3-4 weeks in Montreal

Position Status :   Permanent

About us :

Strathmore is a leading provider of snow removal and commercial landscaping services in Canada. We have been delivering exceptional services for over 60 years to various clients, including businesses, universities, government agencies, and shopping centers. We pride ourselves on fostering a stimulating work environment that prioritizes employee we-being.

Strathmore has won dozens of prestigious landscaping awards over the years, setting the standard for excellence in the Canadian landscaping and snow removal industry.

We are also proud to be one of the most climate friendly, culturally diverse and employee-centric companies in Canada.

Role Overview

The Supervisor / Account Manager is the on-site leader for the Edmonton branch and acts as the primary supervisor and client-facing account lead for all assigned sites. This role is responsible for day-to-day operations, crew supervision, quality control, safety, client communication, and account performance across both snow season and landscape season.

Key Responsibilities

Leadership & Field Supervision

• Lead and supervise Crew Leaders and Crew Members
• Assign daily routes, tasks, and priorities
• Provide hands-on coaching, performance management, and discipline (with HR)
• Conduct site visits, tailgate meetings, and safety checks
• Enforce company policies, procedures, and safety standards
• Support hiring, onboarding, and training

Hands-On Operations

Operations & Financial Oversight

Client & Account Management

Seasonal Responsibilities

Winter – Snow Operations

Summer – Landscape Operations

Safety, Systems & Compliance

Key Qualifications

What we offer

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