Specialized purchasing call center agent

Job Description

Permanent full-time position (40 hours a week)

Schedule : must be available during call center opening hours, Monday to Sunday between 8 : 00 am and 8 : 00 pm.

Location :  3080 Boul. le Carrefour, Laval, QC H7T 2R5, Canada

WORK ON-SITE ONLY

We are currently looking for motivated individuals to join our  call center  team located in  Laval , Quebec, just across from  Carrefour Laval .

As a  call center agent specialized in purchasing , you'll play an essential role in buying vehicles for our various branches and assisting in our day-to-day operations. This position offers an exciting opportunity for people with a passion for the automotive industry and who enjoy providing exceptional customer service.

What you’re responsible for :

• Answer  incoming  customer calls
• Take the time to understand the specific needs of our customers and offer personalized solutions
• Explain our unique business model and highlight its benefits.
• Negotiate and conclude the purchase of cars, keeping in mind purchasing objectives and customer satisfaction;
• Follow up on pending requests and individual customers

Qualifications

To join our team :

Additional Information

At Kenny U-Pull, we take pride in giving used vehicles a second life. Our  27 auto recycling yards  across Quebec, Ontario, New Brunswick and Nova Scotia are backed by  400+ employees  who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting!

Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales.