Manager, Public Education, Program Development & Analytics - Animal Services

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Manager, Public Education, Program Development & Analytics - Animal Services

Req ID : 27435

Vacancy Type : Permanent

Number of Positions : 1

Closing Date : 01 / 09 / 2026

Job Summary

Are you energized by developing and leading a talented, multidisciplinary team to deliver community-first programs that advance animal welfare and public safety? Reporting to the Manager, Animal Services, the Manager, Public Education, Program Development & Analytics will inspire and direct a passionate team of educators, outreach specialists and program developers to design, deliver and continuously improve public-facing programming, volunteer initiatives and community events. You will champion world‑class animal care and community service excellence by blending evidence‑based program design with strong stakeholder partnerships, creative communications and data‑driven decision making. This role balances hands‑on leadership with strategic influence—translating analytics into measurable impact across Field Services & Enforcement, Animal Care & Wellness and Regulatory & Client Operations while ensuring all programming is accessible, culturally relevant and aligned with municipal objectives.

What success looks like

• A high‑performing, engaged team delivering memorable education and outreach that increases responsible pet ownership, by‑law compliance and public safety.
• Programs and campaigns that are evidence‑informed, measurable and demonstrably aligned with enforcement and care priorities.
• Strong community and partner relationships that expand reach and create tangible outcomes for animals and residents.
• Innovative, accessible learning experiences (digital and in‑person) that set a new standard for municipal animal services education.

Duties and Responsibilities

Skills and Qualifications

Hourly Rate / Salary : $ 97,831.00 - $ 130,442.00

Hours of Work : 35

Work Location : Animal Services Centre

Department / Division / Section : CMS / Community Services Dept, CMS / Enforcement Division, Animal Services

Non-Union / Union : Non Union

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion

The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

Accommodations

The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and / or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and / or assessment process, please complete the following Accommodation Request Form and have it emailed to recruitment.accommodation@mississauga.ca citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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