- Work Term : Permanent
- Work Language : English
- Hours : 40 hours per week
- Education : No degree, certificate or diploma
- Experience : 5 years or more
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
Computer and technology knowledge
- Networking software
- Networking hardware
- Security software
- Database software
- MS Office
- SharePoint
- MS Exchange
- Server Hardware
- Enterprise resource planning (ERP) software
- Material requirements planning (MRP) system
- Cloud
- Virtualization
Equipment, eystems and controls experience
Security system
Security and safety
Criminal record check
Transportation / travel information
Willing to travel
Work conditions and physical capabilities
- Work under pressure
- Sitting
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Ability to multitask
- Analytical
- Efficiency
Health benefits
- Dental plan
- Health care plan
Financial benefits
Bonus
Other benefits
- Other benefits
Intermediate Operational Technology (OT) Analyst to provide operational support for engineering and real-time mining applications, and underlying technical infrastructure.
Provide expert second-level technical support to local mines, acting as a pivotal figure in the OT system support hierarchy, and liaise with vendor support teams for complex issue resolution. Intermediate Operational Technology (OT) Analyst to provide operational support for engineering and real-tim...
technical support analyst - systems
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Consult user guides, technical man...
Snr PeopleSoft Systems Analyst to provide functional and technical expertise in the system’s configuration, upgrades, and support.
Snr Peoplesoft Systems Analyst to provide functional and technical expertise in the system’s configuration, upgrades, and support. ...
Information Technology - Senior Solution Systems Analyst, Business Support Technology
As the Senior Solution Systems Analyst, Business Support Technology, you will turn business requirements into solutions, acting as the liaison between Technology and a variety of Aritzia's Business Support departments, while playing a crucial role in creating requirements documentation, testing, dep...
2X Senior Business Systems Analyst to do data mapping to support the development and implementation of advanced systems within the organization
Senior Business Systems Analyst to do data mapping to support the development and implementation of advanced systems within the organization. Senior Business Systems Analyst to support development of net new Lending Platform along with various Digital Banking initiatives. Conduct detailed technical ...
DevOps Technical Support Analyst & Product Trainer NOC: 2282 | Macropus Global Ltd.
We have an immediate need/opening of an expert in DevOps Technical Support Analyst for a full time in. At least 2 to 3 years DevOps Programmer Analyst experience with mission critical systems in a medium to large environment. Experience in Administration/Maintenance of source control management syst...
Jr. Compliance Analyst to support compliance testing for mutual funds for a large insurance client - 5195
Compliance Analyst to support compliance testing for mutual funds for a large insurance client -. Branch Examiner is responsible for performing ongoing and periodic analysis and supporting the Market Conduct Audit (MCA) program for various distribution channels. Support the maintenance and continuou...
Senior Infrastructure Analyst/Test Environment Management Specialist to support integration quality assurance and testing activities.
Senior Infrastructure Analyst/Test Environment Management Specialist to support integration quality assurance and testing activities. You will coordinate the preparation, support, and availability of test environments for both project execution and ongoing operational support. Infrastructure Analyst...
SR Application Support Analyst with AMANDA Application for a Municipal client
We are seeking an experienced Applications Analyst to provide support, maintenance, patching, and sustainment of critical business systems. SR Application Support Analyst with AMANDA Application for a Municipal client. The role involves supporting new software implementations, configuring and testin...
Senior Business Systems Analyst to support the requirements gathering and implementation of data management tools & platforms for a Healthcare client
Senior Business Systems Analyst to support the requirements gathering and implementation of data management tools & platforms!. As the successful candidate, you will be responsible for supporting the goal of achieving a seamless and secure data exchange across the Canadian healthcare ecosystem. You ...