Job Description
Join our dynamic team as an Event Specialist, where you'll play a pivotal role in managing all inbound business inquiries and ensuring seamless event experiences. You will guide clients through the event cycle with meticulous attention to detail, using tools like Delphi and Social Tables to share accurate event information with both clients and our internal teams. Your commitment to exceptional service will not only delight our clients but also encourage them to return year after year. If you’re passionate about events and dedicated to creating memorable experiences, we want to hear from you!
The Day to Day :
- Network and create relationships with new and current clients
- Communicate with clients, gather event details, prepare packages, and send event confirmation details to clients
- Uses sales tools to effectively close leads, including proposals, site tours and planning meetings
- Follow up with clients using information from post events creating opportunity for new bookings and Moment’s of Truth
- Show a superior level of customer service through client feedback & repeat events
- Has a keen eye for details & knows the important questions to ask when planning an event
- Manage time effectively to meet weekly deadlines for BEOs and responds efficiency to client requests
- contributes to the annual sales targets of the events team, and is able to accurately produce a forecast and speak to the business they are producing
- Contributes to the venue goals by sharing ideas and collaborating with team members.
- Can identify a great piece of business & present to management for negotiation
- Anticipates the needs of the operations and kitchen side of the business unit
- Offers a positive presence and attitude towards the work, team & company
Qualifications
Post-secondary diploma / degree in Business or HospitalityMinimum 2 years’ experience coordinating and / or executing a variety of events (inclusive of small, large and high profile functions)Previous experience with planning and executing private dining functions is preferablePrior understanding of equipment and event rentals is an assetPrior administrative experience and exposure to marketing and sales an assetPrior restaurant experience is an assetProven ability to work in a team environment with self-motivation and independent work ethicExcellent oral and written communication skills and ability to engage clientsIT / Computer savvy; proficient in MS Office (Word, Excel, Outlook and PowerPoint)Fanatical attention to detail, strong organizational skills and sales abilityAbility to multi-task and maintain a level of professional urgency and momentum; excellent time management skills to prioritize tasks properlyAdditional Information
We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process.Oliver & Bonacini's Diversity Commitment
At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.