Lab Manager, Virology

Lab Manager Virology

Location: PHO Corporate Office & Toronto Laboratory 661 University Avenue Toronto ON

Department: Virology and Molecular Services

This posting is to fill a current vacancy.

To manage the day-to-day operations of a department or lab discipline in Toronto within the PHO Laboratory program.

Key Responsibilities-

• Provides technical and functional oversight and leads day-to-day operations to deliver a variety of public health laboratory services.
• Identifies and manages laboratory responses on matters of public health importance such as potential and actual outbreaks unusual urgent and critical situations.
• Ensures implementation and compliance to all technical regulatory safety and accreditation requirements (e.g. ACD CALA MECP) policies processes and procedures and that all staff are trained appropriately.
• Responsible for continuous quality improvement and participates in the development implementation and monitoring of quality assurance and performance measures.
• Works with contract managers to prepare appropriate procurement documentation for RFX processes for procurement of equipment goods and services e.g. courier preventative maintenance etc.; provides oversight for the evaluation and participates in vendor debrief sessions.
• Provides and supports outreach and customer service/client management to partners clients members of the public and stakeholders e.g. public health units hospitals institutes long term care facilities physicians laboratories clinics academic partners etc. to promote and maintain high quality reliable laboratory services.
• Analyzes and comments on administrative and statistical reports on lab operations (e.g. Workload Report) to inform resource planning and allocation.
• Serves as a link between management and employees while maintaining a high level of communication across the organization.
• Participates in and implements Joint health and safety programs and activities such as training communication inspection investigation and general safety promotion.
• Facilitates change management including operational changes maintenance and new projects and coordinates building IT and other lab related initiatives.
• Works with Front End Processing team clients couriers logistics to provide seamless day-to-day operations in front end section.
• Develops program operational plan and goals in support of PHOs overall Annual Business Plan and Strategic Plan.
• Manages budget service and performance indicators and ensures consistency in corporate requirements and approval processes for financial human resources information technology operational and business planning functions.
• Builds and leads teams of multi-disciplinary staff in support of PHOs activities;
• Manages staff congruent with PHO internal policies and procedures professional standards Collective Agreement requirements and other relevant standards legislation or regulations.
• Assigns staff responsibilities setting clear performance objectives and measures evaluating performance; advises on training needs participates in recruiting/selection of staff; addresses performance and disciplinary issues responding to grievances in conjunction with PHO Human Resources management programs; establishes and implements work/vacation schedule; builds and leads a team of multi-disciplinary staff who support PHOs activities.
• Models organizational values and organizational culture and embeds values into area of responsibility.
• Act as a designated lead and/or subject matter expert on cross functional PHO teams to ensure linkages and collaboration across PHO.
• Represents the Unit its initiatives and services and PHO in consultations relationships and collaborative partnerships with government other provincial agencies non-governmental organizations professional associations and other academic and community partners. Liaises with Ministry staff on planning and performance matters where applicable.
• Ensures alignment of unit goals objectives and activities with other PHO initiatives goals and objectives.
• Contributes to the development and implementation of the departments mandate and operating procedures by taking a significant role in the identification of new programs and projects that fit PHOs mandate; suggests areas for improvement in internal processes along with possible solutions.
• Keeps abreast of the latest research and developments in area of specialty within PHO and at other agencies.
• Supports PHO in the provision of response in an emergency pursuant to responsibilities as delegated in an emergency response plan; supports PHOs 24/7 incident and emergency response through shared participation in on-call schedule as required.
• Other duties as assigned.

Knowledge and Skills-

• Knowledge of principles and practices of Microbiology or Laboratory Disciplines/Services in a public health laboratory setting to provide technical oversight and lead day-to-day operations to deliver a variety of public health laboratory services.
• Knowledge of Public Health Laboratory programs standards policies applicable legislation and current issues affecting operations to recommend policies and improvements and contribute to long/short term planning.
• Knowledge of the measurement indicators and collection tools and quality management tools needed to ensure that the testing program or service is operating efficiently and effectively.
• Leadership team building and client relations management skills to develop and fosters positive employee relations and client/stakeholder partnerships.
• Organizational skills including priority setting and workload management to manage multiple concurrent issues and projects and provides direction to reporting staff.
• Computer skills and good understanding of software including word-processing database spreadsheet project management presentation e-mail and Internet applications to analyze information prepare reports and establish/utilize tools which support the analysis and monitoring of operations.

Education and Experience-

• For clinical Laboratory sites or programs the position requires a Practising certificate of registration with the CMLTO and in good standing
• Six (6) years of relevant lab experience.
• Five (5) years of progressive management experience.
• Experience working in a unionized environment and Microbiology registration will be an asset.
• Experience with quality tools such as lean principles green belt six sigma will be an asset.

Attributes and Competencies-

• Written and oral communication consultation and presentation skills are required to communicate with internal and external clients and staff.
• Oral and written communication skills to work collaboratively with medical and non-medical clients and staff to provide advice and present technical/specialized information.
• Written communications skills are required to write standard operating procedures and to prepare business cases procurement documentation memos and briefing notes for operational purposes and to communicate with senior management.
• Interpersonal and diplomacy skills to provide advice and consultation to staff and external stakeholders and develop/maintain positive and productive working/business relationships.

Duration: Permanent

Hours of Work: Full time 36.25 hours per week

Compensation Group: Manager

Compensation Range: $91807.00 - $114730.00

Posting Date:

Closing Date:

Please note: applications will be received no later than 11:59pm on the date preceding the closing date as indicated on the Job Requisition.

Note: Internal candidates will be considered first.

While we thank all applicants for their interest only those selected to move forward in the recruitment process will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only and not for any other purpose.

PHO is committed to ensuring equity in employment. Our goal is to create a diverse inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Any candidate who requires a job posting in an alternative format may email a request to Once an applicant has been selected for an interview they can inform PHO about any accommodations they may require at any stage of the interview process.