Pet Groomer - Independent Consultant

Pet Groomer - Independent Consultant page is loaded## Pet Groomer - Independent Consultantlocations : 1426 - Antigonish Market Squaretime type : Full timeposted on : Posted 8 Days Agojob requisition id : R23631Location : Antigonish, Nova Scotia Job Description : Job Description : Pay : Commission only, based on sales Essential Details and Responsibilities Safety – Operate in a way that builds trust with our Devoted Pet Lovers, pets, and ACEs. + Prioritize the safety of ACEs, Devoted Pet Lovers and their pets by maintaining a safe and clean store environment, especially salons. + Maintain sanitary salon conditions and assist in all general maintenance of grooming room; clean cages, tubs, grooming tables; vacuum floor; mop floor daily; empty trash; clean clipper blades, scissors and clean / disinfect brushes after use. + Complete any cleaning and maintenance required to ensure we have a clean and sanitary working area for our Devoted Pet Lovers, pets and ACEs.* Compassion – Communicate and act from the heart with genuine care and courtesy. + Interact professionally and effectively through verbal and written communication with all professional contacts. + Provide superior customer service using compassion to adapt and respond to different types of situations. + Greet and acknowledge every person and pet with respect. + Approach each interaction with appreciation and genuine care. + Provide positive, consistent and solution-oriented service. + Approach all interactions with ACEs, Devoted Pet Lovers, and pets with respect, appreciation and responsiveness. + Plan and execute meaningful community events both inside and outside the store. + Develop partnerships with rescue agencies and other local animal care providers.* Expertise – Provide knowledge in an understanding and informative way. + Perform grooming services, including clipping, hand scissoring, and general cleansing, parasite control baths, pedicures, and ear cleansing as requested for each pet. + Utilize professional grooming techniques for a variety of dog breeds and cats. Incorporate grooming methods based on type of hair, coat, breed and owner instructions; bathe and dry animals; perform pedicures and clean ears. + Ask questions and listen to Devoted Pet Lover’s needs to help recommend the best products and services for their pet. + Drive sales, customer service, and Key Performance Indicators (KPIs) to achieve overall Store Performance goals. + Stay current with pet industry standards through the company’s virtual Learning platform and on the job training. + Maintain the stability and reputation of the store.* Efficiency – Use time and resources responsibly. + Answer phone calls, book appointments, conduct reminder calls and participate in store events to help drive business. + Support the Self-Wash / Dog Wash and ACE and Store Manager needs in the core of the store. + Effectively share workspace with others but also be efficient working alone. + Execute all strategic corporate initiatives. + Follow all company policies and procedures. + Implement Marketing initiatives at a company and local level, following communication and branding guidelines. + Use the Point of Sale (POS) system according to company guidelines. + Other duties as assigned. Experience, Education, Certifications Minimum 1 year of experience in bathing / grooming animals in a professional environment* Working knowledge of computerized booking systems Competencies : Listening : Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he / she disagrees.* Drive For Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.* Self-Development : Is personally committed to and actively works to continuously improve him / herself; understands that different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits.* Technical Learning : Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars.* Time Management : Uses his / her time effectively and efficiently; values time; concentrates his / her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.

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