Customer Service - Korean Speaking Online Game Presenter: $24.75/h + bonus (Live Casino Dealer)

Company Description

Evolution is a world-leading developer and provider of products for the online casino industry. We develop, produce, market, and license fully integrated B2B Online Casino solutions to gaming operators. Since our founding in 2006, Evolution has grown into a global powerhouse, partnering with over 800 operators and employing more than 22,000 talented individuals in studios across Europe and North America.

In Canada, our studios are located in Metro Vancouver, a thriving region known for its diverse talent pool and vibrant tech and creative industries.

Our parent company is based in Sweden and listed on Nasdaq Stockholm with the ticker EVO.

Job Description

Showcase your vivacious personality as Evolution’s Online Game Presenter! Since our studios operate 24/7, you’ll rotate between day, evening, and overnight shifts, from the comfort of our private, state-of-the-art studio located in Central Burnaby. You’ll host iconic casino games like Blackjack, Baccarat and Powerball, with unlimited virtual players.

We Offer Generous Compensation Package including:

• $24.75 per hour after 3 months of probationary period ($22/hr for the first 3 months)
• Monthly performance bonus after 3 months of probationary period (up to $800)
• Extended Health and Benefit Plan
• 15 Days Paid Vacation
• 8 Paid Sick Days
• 2 Paid Evo Days
• Paid in-house training (NO previous experience required)
• Paid Break Time (30-minute break for every 1-2 hours of work, depending on the shift rotation)
• Monthly Transit Allowance
• Make Up Allowance
• Monthly Free Manicure Service for Female Employees
• Free taxi service when public transit is not available

What You’ll Do (Onsite work in our Burnaby studio):

• Enthusiastically introduce players, the rules of the game and the winners
• Deal cards, spin a wheel, and announce winners
• Use quick and accurate handling of cards
• Research appropriate topics and trivia to discuss with the audience
• Follow and supervise the updates and amendments in the game
• Engage in friendly conversation, without offering your opinion (sports, music, and trivia facts)
• Be presentable and confident in front of the camera
• Always use a positive parting remark to end the game conversation

Our Benefits At and After Work:

• Security-protected office with no physical players in the studio
• Receive employee referral bonus
• Loyalty Incentives and Employee Discounts
• Fun and Engaging Company sponsored Team-building Events

Qualifications

• Age 19+
• Customer service and hospitality experience is an asset
• Must be available to work a flexible schedule, including shifts from 7 AM to 3 PM, 3 PM to 11 PM, and 11 PM to 7 AM, as well as weekends, and holidays.
• Must be comfortable wearing theatrical make-up (foundation, blush)
• Fluent in Korean, working knowledge of English
• NO experience required

Additional Information

#workatevolution