Experienced Parts Clerk – Heavy Machinery | South Shore of Montreal

Tasks

• Welcome, advise, and respond to customer inquiries by phone, email, or in-person.
• Accurately identify technical needs and recommend the appropriate parts or solutions.
• Prepare estimates, create purchase orders, and ensure complete follow-up on files.
• Ensure the accuracy of information in the ERP system (orders, inventory, deliveries).
• Collaborate with the purchasing team to initiate orders based on urgency levels.
• Support the technical service team with parts requests and quotes.
• Manage internal returns and ensure effective coordination with the warehouse.
• Participate in equipment training and observe repairs to better understand the products.
• Apply health and safety regulations and contribute to a positive and safe work environment.
• Perform any other related tasks.
• If you're ready to take on new challenges, we want to meet you!

Advantages

• Competitive salary.
• Comprehensive benefits package.
• Human, modern, and stimulating work environment.
• Group RRSP.

Job requirements

• Minimum of 8 years of experience in a similar role, ideally related to heavy equipment.
• Strong knowledge of Microsoft Office suite and comfortable with digital tools.
• Bilingualism (French/Intermediate English) required to communicate frequently (about 50% of the time) with English-speaking clients and suppliers.
• Forklift certification (an asset).