Retail Store Manager

GCTEL (Get Connected Telecom), an Bell Authorized Dealer in St. Thomas is looking to fill a Retail Store Manager Position.

Wage: $20-$24/hour
Employment type: Permanent, Full-time
Hours: 35 to 44 hours per week
Terms: In Store

Job Description

• Managing Store Operations: You are responsible for overseeing the day-to-day operations of the store.
• Sales and Customer Service: Your primary goal is to drive sales and meet sales targets. You will lead your team in providing exceptional customer service, assisting customers with their inquiries, and promoting telecom products and services.
• Staff Management: You will hire, train, and supervise the store staff. This involves setting performance goals, providing ongoing coaching and feedback, conducting performance evaluations, and addressing any performance issues or conflicts.
• Inventory Management: You will monitor inventory levels, track product movement, and place orders for replenishment as needed. Efficient inventory management ensures that customers have access to the products they need and minimizes stockouts or overstock situations.
• Visual Merchandising: You will oversee the layout and presentation of products in the store.
• Sales Analysis and Reporting: You will analyze sales data and generate reports to assess store performance, identify trends, and make data-driven decisions. This information will help you develop strategies to increase sales and improve overall store profitability.
• Compliance and Security: It is your responsibility to ensure that the store complies with all relevant regulations and policies. This includes adhering to telecom industry standards, implementing security measures to protect store assets, and maintaining customer privacy.
• Continuous Improvement: As a store manager, you should constantly seek opportunities to improve store operations, enhance customer experience, and optimize sales performance. This may involve implementing process improvements, identifying training needs, and staying updated with industry trends and new technologies.

Qualifications

• Minimum of 1 year of experience in retail management or a related field
• Strong leadership skills with a proven track record of leading and motivating a team
• Proficiency in POS systems and retail sales management
• Excellent customer service skills with a focus on driving sales and exceeding targets
• Ability to effectively manage inventory, pricing, and merchandising strategies