Front Desk Clerk

Position

Front Desk Clerk

Department

Front Office

Supervisor

Front Office Manager

Job Summary

Responds in a professional and courteous manner to arriving, departing and in‑house guests by providing accurate and timely information and services. Responds to telephone and in‑person inquiries regarding reservations, hotel information and guest concerns.

Skills

• Excellent customer relations skills
• Good computer skills
• Must be able to work in a fast‑paced environment
• Accurately handle cash and charges
• Stand for long periods of time
• Possess a total commitment to guest satisfaction

Experience is preferred but not required.

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