City Experiences is seeking a Bartender for our City Cruises operation in Toronto.
- Please note, this is a seasonal / contract position
About You :
This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.
About the Opportunity :
The Bartender mixes high-quality beverages, provides prompt and consistent service at guest and service bars, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline. The Bartender will personally contribute to the unforgettable guest experience, be favorably viewed by supervisors and peers, and be swift and efficient in the execution of their assigned duties. Performance will be measured by evaluation of drink ticket times, guest and mystery shopper satisfaction surveys, departmental tests, and management evaluation.
Crew Benefits :
Competitive WageRetention Bonus - up to $!Complimentary Cruise Tickets & UniformsComplimentary Crew MealsCrew Recognition AwardsCrew Referral Program - up to $ per referralCrew EventsPaid TrainingEssential Duties & Responsibilities :
Provides exceptional hospitality to guests and coworkers as prescribed in RESPECT Service SystemAccurately follow recipes for all beverages; must have thorough knowledge of all beverage offerings and pricesProvides prompt and consistent bar service to guests and servers throughout the cruiseSet up and break down bar - stock and restock bar according to prescribed par specifications, clean bar thoroughly in accordance with standard operating proceduresMaintains the cleanliness and safety of the bar and all common areas and service stations, clean glasses, utensils, bar equipment, bar tops, refrigerators, and all other equipment and work areasAccurately charge guests for onboard purchases; enter order into the point-of-sale system, collect payment and return all changeCompletes empty runs to the bunker in proper liquor / beer boxes after the cruiseAccurately counts bar inventory dailyPrepare alcoholic & non-alcoholic requisition form before the event startsPick up liquor, wine, beer & non-alcoholic beverages from the main storage room before the event startsPolish all glassware before / during / after cruiseBeer / Wine / Liquor receiving for deliveries as neededAssist server on clearing tablesTaking out the bar garbageOrganizes the empties storage as neededCleans fridges, glass machine and ice machine weekly and other equipment requiredAssist / help team to clean common areasBar operations shifts as scheduledProvides information to guests including beverage and food menu descriptions, entertainment options, cruise route and points of interestTrain new staff as directed by manager on dutyBe prepared to begin work at scheduled timeMaintain uniform and personal grooming in compliance with appearance standardsAssist with the warm and efficient greeting and seating of guests when they arriveFollowing establish guidelines, takes initiative on work to be doneUnderstands all policies and procedures relating to the crew’s role within the company.Other duties as assigned by the manager or supervisor on dutyRequirements & Qualifications :
One (1) year of bartending experience requiredor equivalent as recognized by the Ministry of EducationSmart Serve Certification requiredEnergetic and enthusiastic personality essentialMust be able to effectively understand and convey written and verbal information to guests and coworkersMust have comprehensive knowledge of beverage recipesBasic computer skills are requiredMust possess a service orientation – actively looking for ways to help othersWill work for extended periods of time without sittingRequired to lift heavy items such as liquor boxes and ice bins up and down stairsResponsible for bar till; proper cash handling is requiredWill be required to be available for work on all major holidays and weekendsAbility to reach, bend, stoop, wipe, push, pull, move or lift up to 40 lbs (18 kgs)If required, wear assigned Personal Protective Equipment (PPE) ( non-slip shoes, gloves, weather appropriate dress attire, sun protection)About Us :
City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests / riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and / or discrimination of any type, including but not limited to discrimination and / or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex / pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences.
City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.
