Bartender REIGN Part Time

AccorHotelToronto, Ontario, Canada

30+ days ago

Job description

To act as a personal representative of the Royal York by providing guests with our high standards of service as well as practicing upselling techniques. To ensure that all guests leave happy and satisfied with the service and overall dining experience. Must have extensive understanding of alcoholic and nonalcoholic beverages and the serving methods for each beverage.

To report to duty punctually in order to maintain the integrity of coworkers and guests
To consistently offer personal friendly and efficient service
To have full knowledge of the menu beverage lists (alcoholic and nonalcoholic) and all other special promotions taking place in the outlet
To take corrective actions when serving dissatisfied guests as the main goal is to have the guest leave happy
To prepare all beverages according to guest requests as well as all coworkers needs
To maintain teamwork and good work ethics with all guests (internal and external) by assisting coworkers with any duties but without compromising the experience of any guests dining experience
To record and fill all daily requisitions efficiently to maintain sufficient stock for each shift / day and to complete month end inventory
To have read and understood all hotel policies and procedures rules and regulations as outlined in the employee handbook
To understand the concept hours of operation of the restaurant / bar
To be aware of safety and sanitation when handling beverages and the equipment used in preparation of the beverages
Attend preshift briefings weekly and monthly meetings to ensure open lines of communication between all employees
To fully understand the hotels recycling program and procedures
To immediately report any accident that happens to a guest a coworker or yourself to your manager
To express your concerns suggestions or comments on how to improve the guests experience or to improve the operation as a whole
To have a full understanding of all the equipment used in the outlet including P.O. S. system. To be able to confidently use the Micros system including closing opening and modifying guest checks
Assist guests with selections and suggest wines that accompany meals
To have an understanding of all other outlets services and offices in the hotel and their locations
Balancing all daily transactions and remitting according to the policies and procedures
Full understanding of alcohol handling procedure policies

Qualifications :

Previous work experience in a restaurant / food and beverage setting

Excellent interpersonal skills and a team player attitude

Smart Serve training program certification

Must be age of majority to serve alcoholic beverages

Cash handling abilities

Previous bartending experience in a wellestablished hotel and / or bar

Remote Work : Employment Type :

Parttime