Service Administrator, Mining

Join our dynamic mining administration team and take charge of ensuring smooth and efficient operations within our Service department. You'll handle key tasks such as preparing and distributing correspondence, managing work order processes, facilitating service communication, and organizing files and supplies. Become an integral part of our mining team and make a real impact every day!

Responsibilities

• Manage work orders, ensuring accurate opening and closing while maintaining precise records of labor, parts, sublets, lubricants, shop supplies, cores, and parts credits. Invoice completed work per company policies and KPIs.
• Assist in the preparation and administration of warranty claims.
• Prepare and process requisitions and purchase orders for supplies, equipment, and services.
• Coordinate planning dates for rental equipment.
• Provide daily status updates on all open work and schedule adjustments.
• Code vendor invoices for accounting purposes.
• Assist technicians with parts ordering for jobs.
• Provide customers with information about machines and service work as requested.
• Track work order status and initiate the invoicing process.
• Issue Proforma and final invoices to customers and request purchase orders.
• Enter time for payroll and manage customer time entries using their systems.
• Perform other duties as required and assigned.

Competencies

Our Offer

Liebherr Canada Ltd. is committed to provide a diverse, inclusive, safe and dignified work environment for all employees, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or any other aspect of their identity.