Catering Server (Casual)

Catering Server (Casual) - Civic

POSTED

19 September 2024

LOCATION

Surrey, BC

Civic Hotel, Autograph Collection, is a bold landmark that merges BC’s artistry, culture and flavours with the spirit of entrepreneurial discovery — an independent, boutique hotel located in the heart of Surrey City and next to Surrey Central SkyTrain Station.

Civic Hotel proudly stands at the intersection of now and next, the great city center’s icon.

Why Join Our Team?

Civic Hotel offers our team members a variety of benefits, including competitive wages, generous hotel and food discounts at thousands of Marriott global properties, and the ability to advance your career through training and development opportunities! As a part of Century Group, career growth opportunities are available within other areas of hospitality and expand across a diverse group of companies and corporate divisions. Apply now to discover your next career move!

Role Summary

Reporting to the Catering Operations Manager, the Catering Server will provide food and beverage services to guests with friendliness, enthusiasm, professionalism, and efficiency.

Key Accountabilities

Deliver consistent professional, friendly, and engaging service to all guests.

Assist guests with informative and helpful responses.

Adhere to established policies, procedures, and service standards.

Possess comprehensive knowledge of food and beverage items.

Follow all safety and sanitation protocols when handling food and beverages.

Serve food and beverages, clear tables, and return equipment to designated areas.

Maintain safety in service corridors by keeping areas clear to comply with local fire codes.

Manage catering equipment and linens responsibly.

Address spills and breakages promptly.

Assist with the arrangement and movement of tables and chairs as needed.

Report any issues or complaints to department leaders.

Ensure proper handling, use, and storage of all equipment.

Oversee room setups and teardowns.

Perform additional duties as assigned.

Education & Experience

High school diploma

Serving It Right certificate

Previous service experience an asset

Strong interpersonal and problem solving abilities

Skills & Abilities

Strong communication and organizational skills

Highly responsible and reliable

Capable of performing well under pressure in a fast-paced environment

Effective team player with the ability to collaborate seamlessly with colleagues

Attentive to guest needs, maintaining composure and courtesy at all times

Ability to stand and walk for extended periods during shifts

Frequent lifting and carrying of items up to 60 lbs

Occasional kneeling, pushing, and pulling

Ability to navigate stairs as needed

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