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Scheduler Dispatcher

Scheduler Dispatcher

Adecco CanadaSt-Thomas, ON, CA
4 days ago
Salary
CA$24.50 hourly
Job type
  • Quick Apply
Job description

Adecco is currently seeking a dedicated and organized Scheduler Dispatcher to join our client's team in Hamilton, ON. This is a temporary position offering a competitive salary of $24.50 per hour. The ideal candidate will have experience in scheduling, dispatching, and customer service, with a strong ability to manage data entry and work under pressure.

  • Pay rate : $24.50 / hour.
  • Location : Hamilton, ON
  • Shifts : Monday-Friday 9 : 00am-5 : 00pm
  • Job type : Temporary | Full-time

Here's why you should apply :

  • Hires fast, pays weekly.
  • 4% vacation pay paid out on each weekly pay cheque.
  • Medical and dental benefits once qualified.
  • Free training programs
  • New and quicker onboarding process
  • Responsibilities :

  • Receive, assess, and respond to 1st and 2nd level customer service enquiries for our client
  • Handle generic email accounts, providing follow-up customer service responses.
  • Place outbound calls to schedule appointments for Water Distribution Operators, Investigators, Meter Technicians, Sewer Technicians, etc.
  • Dispatch emergency and priority service requests via two-way radio to field employees in a timely manner.
  • Record all personnel status transactions and keep relevant parties updated on status changes.
  • Receive requests for size and type services through email and phone.
  • Create, assign, and track work orders, ensuring that results are communicated back to customers.
  • Enter and update information into the computerized IPS (HANSEN) database system and external CMMS systems.
  • Take information from phone, email, or other sources and input it into the system accurately.
  • Requirements :

  • Must be legally eligible to work and reside in Canada.
  • Minimum of 2 years in scheduling and dispatching or relevant experience.
  • Strong organization, planning, and communication skills.
  • Proficiency in Excel, Outlook, MS Word, Office, and Google Docs.
  • Strong oral and written communication skills.
  • Professional attitude and appearance.
  • Previous experience in the construction industry is a plus, but not mandatory.
  • Ability to pass a pre-employment drug screening.
  • Valid driver's license and clean driving record preferred but not required.
  • Apply now to this? Scheduler Dispatcher job in Hamilton, ON for immediate employment consideration. Our dynamic team of recruiters will reach out if you qualify for this role.
  • To find out more about Adecco Perks and what we can do for you please visit the link here : ? https : / / www.adecco.com / en-ca / job-seekers / benefits

    Lacking the skills for this job? Don't worry - we've got you covered. Click this link https : / / qrco.de / bdiseH ?to learn about the Aspire Academy and start your free upskilling journey today.

    CAB0517