A leading IT services company in Canada is seeking an ITSM Analyst to support the HALO ITSM platform and improve IT service management processes. Responsibilities include administration of the platform, leading rollouts, and optimizing workflows. Qualified candidates will have 2+ years in ITSM or related support roles, experience with ITSM tools, strong analytical and communication skills. The company offers a supportive culture with diverse rewards, including professional development and comprehensive benefits.
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ITSM Analyst HALO Platform Service Improvement • Surrey, Metro Vancouver Regional District, CA