Talent.com
Manager, Service Operations – Component Rebuild Center
Manager, Service Operations – Component Rebuild CenterFinning • Kamloops, Thompson-Nicola Regional District, CA
No longer accepting applications
Manager, Service Operations – Component Rebuild Center

Manager, Service Operations – Component Rebuild Center

Finning • Kamloops, Thompson-Nicola Regional District, CA
28 days ago
Job type
  • Permanent
Job description

Manager, Service Operations – Component Rebuild Center

Join to apply for the Manager, Service Operations – Component Rebuild Center role at Finning .

Position Overview

Position : Manager, Service Operations – Component Rebuild Center

Location : Kamloops, BC

Reporting to : Head of Service Operations

Worker Type : Permanent

Number of Openings : 1

Introduction

Finning is redefining service delivery through innovation, digital solutions, and continuous improvement to create greater value for customers and stakeholders. As a key member of our leadership team, the Manager, Service Operations will provide strategic and operational leadership across multiple value streams, ensuring alignment with Finning Canada’s business strategy and achieving safety, financial, and performance targets.

A core responsibility is leading the Facility Component Rebuild Center (CRC) strategy and operational plans in partnership with OEM and Caterpillar. This role drives innovation, operational excellence, and a culture focused on safety, customer satisfaction, and continuous improvement.

We are seeking an experienced leader with a proven track record in large-scale operations, team leadership, and operational strategy. The ideal candidate has 10+ years of experience managing diverse teams of 50+ employees, strong business and financial acumen, and the ability to influence stakeholders at all levels.

What’s in It for You

  • Competitive earning potential of $140,000–$150,000 (salary + bonus)
  • Comprehensive benefits from day one
  • Matching pension & share purchase plans
  • Paid vacation that grows with service

We recognize top talent—and reward it accordingly.

Job Description

Major Job Functions

Organizational Leadership

  • Build strong relationships with key stakeholders, including customers, suppliers, employees, and union representatives
  • Inspire and motivate employees, fostering a safe, engaged, and productive workforce
  • Champion a culture of continuous improvement and operational excellence in remanufacturing
  • Develop leaders and build talent pipelines for future opportunities within OEM and the broader Finning enterprise
  • Operational Focus / Performance Leadership

  • Develop and execute strategic and operational plans aligned with business objectives
  • Communicate plans, expectations, and key metrics; lead change management initiatives to ensure alignment
  • Monitor performance against targets; implement corrective actions to achieve objectives
  • Maintain accountability for safety, quality, velocity, and cost metrics
  • Identify and mitigate operational risks through effective strategies, systems, and policies
  • Drive Cost & Capital Culture (CCC) improvements through continuous improvement and major investment projects
  • Customer Focus / Technical Partnership / Market Leadership

  • Champion capital investment and innovation to maintain leadership in remanufacturing
  • Collaborate closely with OEM and Caterpillar to ensure alignment on technical and strategic priorities
  • Core Competencies

  • Customer Focus : Build strong relationships and deliver customer‑centric solutions
  • Commercial Mindset : Apply financial and business acumen to drive results
  • Decision Quality : Make sound decisions in complex, ambiguous environments
  • Cultivates Innovation : Embrace change and champion new ideas and solutions
  • Drives Results : Set priorities and execute plans with urgency and accountability
  • Develops Talent : Build strong teams and future leaders
  • Situational Adaptability : Adjust approach to fit changing circumstances
  • Courage : Address challenges head‑on and communicate with clarity and conviction
  • Education & Experience

  • 5–10+ years of manufacturing experience with proven ability to lead large teams (50+) in complex operations
  • Undergraduate degree in Business or Engineering; MBA or equivalent work experience
  • Demonstrated success in large‑scale operations, driving operational priorities, and fostering a performance‑driven culture
  • In‑depth knowledge of remanufacturing, heavy equipment industry, and Caterpillar products, including component rebuild best practices
  • Technical familiarity with Caterpillar components, machine products, and remanufacturing processes
  • Strong understanding of Lean, Six Sigma, and manufacturing principles with hands‑on application experience
  • Proficiency in MS Office Suite and service support systems
  • Exceptional communication skills—verbal, written, and presentation—with ability to articulate vision and motivate teams
  • Highly collaborative and skilled at influencing stakeholders at all levels
  • Strong business and financial acumen with expertise in budgeting, forecasting, and cost analysis
  • Experience leading in a unionized environment with solid knowledge of labor relations and applicable legislation
  • Recognized for integrity, confidentiality, and decisive leadership
  • At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and / or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations / adjustments to individuals with disabilities. If you require an adjustment / accommodation at any point during the recruitment process, please inform your recruiter.

    Seniority level : Mid‑Senior level

    Employment type : Full‑time

    Job function : Management and Manufacturing; Industries : Machinery Manufacturing

    #J-18808-Ljbffr

    Create a job alert for this search

    Service Center Manager • Kamloops, Thompson-Nicola Regional District, CA

    Similar jobs
    Operations Training Manager - CGS (Computer Generated Solutions)

    Operations Training Manager - CGS (Computer Generated Solutions)

    CGS (Computer Generated Solutions) • kamloops, bc, ca
    Full-time
    Position : Operations Training Manager.CGS is seeking an experienced Operations Training Manager to join our instructional delivery services team. As the Operations Manager, you will play a pivotal r...Show more
    Last updated: 14 days ago • Promoted
    Manager, Service Operations

    Manager, Service Operations

    Finning • Kamloops
    Full-time +1
    Reporting to : Director, Service Operations - Central BC.At Finning, we are redefining service delivery through innovation, resource optimization, and operational excellence.As Manager, Service Oper...Show more
    Last updated: 11 days ago • Promoted
    British Columbia BIM Manager

    British Columbia BIM Manager

    Stantec • Kamloops
    Full-time +1
    Stantec Buildings is on a mission to become the world’s leading integrated design practice.Our architects, engineers, interior designers, sustainability specialists, and technologists are passionat...Show more
    Last updated: 11 days ago • Promoted
    Traffic Control Manager

    Traffic Control Manager

    ATS Traffic Ltd. • Kamloops, BC, Canada
    Full-time +1
    ATS Traffic has been providing complete traffic control solutions in Canada since 1966.Our certified local teams specialize in work zone design and setup, sign manufacturing and installation, and t...Show more
    Last updated: 3 days ago • Promoted
    Operations Training Manager

    Operations Training Manager

    CGS (Computer Generated Solutions) • kamloops, bc, ca
    Full-time
    Position : Operations Training Manager.CGS is seeking an experienced Operations Training Manager to join our instructional delivery services team. As the Operations Manager, you will play a pivotal r...Show more
    Last updated: 14 days ago • Promoted
    Manager, Bridges and Structures- BC

    Manager, Bridges and Structures- BC

    CN360 • Kamloops
    Full-time
    At CN, everyday brings new and exciting challenges.You can expect an interesting environment where you’re part of making sure our business is running optimally and safely—helping keep the economy o...Show more
    Last updated: 11 days ago • Promoted
    Manager | Clinical Operations

    Manager | Clinical Operations

    Interior Health Authority • Kamloops
    Full-time +1
    Manager, Clinical Operations – Interior Health.Interior Health is hiring a Permanent Full Time Manager, Clinical Operations for the Community Transitions team and the Community Long‑Term Care Acces...Show more
    Last updated: 11 days ago • Promoted
    Sales & Conference Manager

    Sales & Conference Manager

    Campus Living Centres • Kamloops, BC, Canada
    Full-time
    Position Summary and Job Magnitude.The Sales & Conference Manager will be primarily responsible for actively generating sales for an assigned property or group of properties.The Sales & Con...Show more
    Last updated: 10 days ago • Promoted
    Office & Administration Manager

    Office & Administration Manager

    Highbridge Human Capital • Kamloops, BC, Canada
    Full-time
    The Qwelmínte Secwépemc (QS) is a collective of seven (7) Secwépemc communities working together to strengthen its government-to-government (G2G) relationships with the Provinc...Show more
    Last updated: 30+ days ago • Promoted
    On-Site Restaurant Ops Leader : Elevate Service & Profit

    On-Site Restaurant Ops Leader : Elevate Service & Profit

    Government of Canada - Western • Kamloops
    Full-time
    College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Work must be completed at the physical location. There is no option to work remotely.Monitor revenue...Show more
    Last updated: 1 day ago • Promoted
    Customer Service - Remote - 50k-60k / Year

    Customer Service - Remote - 50k-60k / Year

    Spade Recruiting • Rayleigh, British Columbia
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Client Engagement Manager

    Client Engagement Manager

    CyberClan • kamloops, bc, ca
    Full-time +1
    CyberClan provides enterprise security, and human response to small and midsize enterprises and channel partners through comprehensive risk assessment services, 24 / 7 / 365 managed detection and respo...Show more
    Last updated: 14 days ago • Promoted
    Senior Manager – System of Quality Management

    Senior Manager – System of Quality Management

    KPMG Canada • Kamloops
    Full-time
    Senior Manager – System of Quality Management.At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and comm...Show more
    Last updated: 30+ days ago • Promoted
    Service Technician

    Service Technician

    Peterbilt Pacific • Kamloops, BC, Canada
    Full-time
    The Service Technician is responsible for inspecting, diagnosing, repairing and servicing mechanical and electrical systems and components of commercial transport trucks. At Peterbilt Pacific, we ai...Show more
    Last updated: 30+ days ago • Promoted
    Support Services Manager

    Support Services Manager

    Retirement Concepts • Kamloops
    Full-time
    Be among the first 25 applicants.This range is provided by Retirement Concepts.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.At West Coast Sen...Show more
    Last updated: 9 days ago • Promoted
    Operations Manager

    Operations Manager

    Developing World Connections • Kamloops
    Full-time +1
    Executive Director Category : Permanent, full-time.Opportunities to visit DWC international project sites on volunteer trips. This position is based in DWC’s office in Kamloops, BC.Developing World C...Show more
    Last updated: 17 hours ago • Promoted • New!
    Dayforce Manager of Partner Delivery Services

    Dayforce Manager of Partner Delivery Services

    PayTech • kamloops, bc, ca
    Full-time
    This role requires Dayforce implementation and / or project management expertise.Provides strategic leadership to optimize processes and drive excellence in integrating partner and industry solution...Show more
    Last updated: 14 days ago • Promoted
    Team Manager - Connect By HUB

    Team Manager - Connect By HUB

    HUB International • Kamloops
    Full-time
    We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals.When you partner with us, you’re at the center of a vast network of risk, ins...Show more
    Last updated: 11 days ago • Promoted