Customer Business Development Representative

The Opportunity :

Responsible for supporting Customer Sales teams by ensuring key sales information, insights and recommendations are available on a timely basis to enhance customer business development efforts. Equally responsible for providing information and guidance to internal business functions acting as a liaison between our customer and internal teams. Unique opportunity to demonstrate leadership and ability to own key projects and portions of the business over time.

Any MLF team member interested in being considered for this role are encouraged to apply online by January 29. Applications received beyond that date are not guaranteed consideration.

Reason for vacancy : Existing Headcount

Compensation : $58, – $87, CAD base pay annually plus annual short-term incentive

Snapshot of a Day-in-the-Life :

• Ensure flawless execution of forecasting, feature planning and order fulfillment, liaising with internal departments to ensure customer expectations are met / exceeded
• Attend and eventually lead key customer meetings -business reviews, planning meetings, new product presentations, etc.- with Customer Business Development Managers
• Provide back-up support to Customer Business Development Managers (i.e. vacation coverage etc.)
• Complete analysis, gain key insights and make recommendations on key performance indicators / trends and future opportunities such as sales volume, trade spending, KAAP, shopper marketing programs, new product launches, pricing, credit note spending etc.
• Develop customer presentations & communications (i.e. product launches, customer business plan / reviews, promotions, merchandising, pricing, etc.)
• Effectively communicate customer requirements across all internal functions
• Ensure systems / processes are effectively managed and improved
• Recognize and make recommendations on cost reduction opportunities
• Assist customer team with information requests, key insights, recommendations and processes (support external processes / lead and support internal processes)
• Develop a deep understanding of the customer to provide value-added services to the customer team and customer(s)
• Support internal business functions with information and insights
• Improve internal process to support effectiveness, efficiency and external focus

What You’ll Bring :

What We Offer at Maple Leaf Foods :