Manager, Customer Service

Farm Credit Canada
Various FCC office s in Saskatchewan may be considered
$90.7K-$122.7K a year
Full-time

Closing Date (MM / DD / YYYY) :

07 / 07 / 2024

Worker Type : Permanent

Permanent

Language(s) Required :

English

Term Duration (in months) :

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$90,710 - $122,726Leadership skills rewarded :

Take a lead role in a district’s customer service team, with a focus on the relationship management process. You’ll coach and mentor lending support staff on administrative operations, computer systems and reporting.

What you’ll do :

Lead a high-performing customer service team, managing performance and development

Maintain the district budget and manage daily operations : facilities management, meetings, and event planning

Work with district leadership team to develop and execute business plan and marketing strategies

Manage workload priorities, identify employee development requirements, set goals and evaluate performance

Ensure compliance on audits, arrears and other reports

What we’re looking for :

A decision-maker who confidently manages and implements change

A leader who builds relationships

A multi-tasker with an aptitude for budgets and managing reports

Ability to adapt quickly to changes in a fast-paced environment

What you’ll need :

A bachelor’s degree in administration or business and at least four years of related experience (or equivalent combination of education and experience)

A proven track record in agricultural or commercial financial services

An understanding of accounting and legal documentation

Strong leadership and organizational skills

4 days ago
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