Talent.com
Technical Field Support Analyst - British Columbia
Technical Field Support Analyst - British ColumbiaCanadian Blood Services • Nanaimo, Regional District of Nanaimo, CA
No longer accepting applications
Technical Field Support Analyst - British Columbia

Technical Field Support Analyst - British Columbia

Canadian Blood Services • Nanaimo, Regional District of Nanaimo, CA
13 days ago
Job type
  • Full-time
Job description

Technical Field Support Analyst - British Columbia

Join to apply for the Technical Field Support Analyst - British Columbia role at Canadian Blood Services

Technical Field Support Analyst - British Columbia

2 days ago Be among the first 25 applicants

Join to apply for the Technical Field Support Analyst - British Columbia role at Canadian Blood Services

Get AI-powered advice on this job and more exclusive features.

Job category : Information technology

Job posting ID : 8131

Employment status : Regular full-time

Position's anticipated start date : 2026-02-23

Number of positions available : 1

Classification : HEU 180

Salary / Rate of pay : MB32 - 43.18

Application deadline : 2026-01-11

Application requirements :

  • Your up-to-date resume.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page .

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues. If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About The Role

Canadian Blood Services is looking for a Regular Full-time Technical Field Support Analyst to join our dynamic IT Infrastructure Operations and Delivery in British Columbia.

The IT Infrastructure Operations & Delivery team is responsible for managing and maintaining Canadian Blood Services’ IT infrastructure to ensure the smooth and efficient operation of its technology systems.

In this role, you will be responsible for the coordination and management of field location Information Technology support services and staff. You will provide field location records management services, including corporate records retention, storage, security, control, retrieval and disposal in accordance with the record management / IT service level agreement. You will also support our project management office (PMO) with the implementation of new equipment or processes.

Formula for success

  • Utilizing your technical expertise, you will perform field information technology support for all applicable Canadian Blood Services sites, providing consultation in matters relating to information technology and management. You will be responsible for on-site and remote support of Canadian Blood Services sites.
  • Leveraging your technical skills, you will support and maintain the daily operations and system qualification activities for the IT systems including, but not limited to network and telephony infrastructure, office automation software applications and other equipment software / hardware.
  • Leveraging your coordination skills, you will handle the storage, retrieval, and disposition of records at the site level.
  • Harnessing your skills and experience in IT, you will trouble‑shoot, resolve and document problem management tickets.
  • Drawing on your collaboration skills, you will assist head office and IT staff to identify the root cause of technical errors and also coordinate third party vendors / service providers for IT systems and equipment. You will liaise with Head office / IT to ensure resolution of technical issues; coordinates on‑site technical support as required and ensures procurement and installation of all applicable Canadian Blood Services sites hardware and software, as per Canadian Blood Services standards and procedures.
  • Leveraging your drive for excellence, you will maintain a current working knowledge and ensure compliance with all relevant operating procedures, policies, and other related documentation pertaining to Canadian Blood Services operations.
  • Desired Education And Skills

  • Graduate from a recognized post‑secondary information technology program / institution or related field.
  • Minimum of three years of experience in the IT Field with desktop support.
  • Experience in a computer services / support role in a regulated environment.
  • Three years' previous experience providing customer support and vendor management in an operations environment.
  • Ability to perform the physical demands of the job.
  • What We Offer You

  • Eligible for vacation and benefits.
  • Defined benefit pension plan.
  • Employee discounts, wellness programs and professional resources.
  • What You Can Expect

  • Lift and move boxes and computer equipment, sometimes over 20 kg, including items on shelves up to 5 feet high.
  • Push or pull carts loaded with equipment, using elevators as needed.
  • Some tasks will require stooping, kneeling, crouching, or lifting equipment for periods of time.
  • Spend extended periods at a desk.
  • Handle equipment, use computers, and complete detailed tasks requiring focus and accuracy.
  • Work in a busy environment with competing deadlines, shifting priorities, and frequent short‑or long‑term travel.
  • Maintain attention to detail while managing multiple tasks and deadlines under pressure.
  • Travel frequently, both locally and across Canada, with moderate exposure to hazards associated with ground or air travel.
  • Regular on‑site full‑time schedule : Monday to Friday, 08 : 00‑16 : 00 PT and / or 09 : 00‑17 : 00 PT, with rest days on Saturday and Sunday.
  • Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

    If this role resonates with you, we encourage you to apply by providing your up‑to‑date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

    We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

    Applicants who require accommodation should discuss their needs with us.

    #INDCBS

    COLUMBIA

    Seniority level

  • Mid‑Senior level
  • Employment type

  • Full‑time
  • Job function

  • Information Technology
  • Hospitals and Health Care, Non‑profit Organizations, and Biotechnology Research
  • Referrals increase your chances of interviewing at Canadian Blood Services by 2x

    Sign in to set job alerts for “Technical Support Analyst” roles.

    We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

    #J-18808-Ljbffr

    Create a job alert for this search

    Technical Support Analyst • Nanaimo, Regional District of Nanaimo, CA

    Similar jobs
    CAD Support Specialist

    CAD Support Specialist

    Allnorth Consultants Limited • Nanaimo, BC, Canada
    Full-time
    BIG ENOUGH TO KNOW HOW, SMALL ENOUGH TO KNOW YOU.Allnorth is a multi-disciplinary engineering, project delivery, and construction services company. We provide smart and practical project solutions t...Show more
    Last updated: 20 days ago • Promoted
    Leaf Filter Installer

    Leaf Filter Installer

    LeafHome • Nanaimo, BC, Canada
    Full-time +1
    We are looking for subcontractors to install our LeafFilter Gutter Protection System!.No experience is necessary, just a willingness to learn and possession of a truck or van, basic tools, and ladd...Show more
    Last updated: 30+ days ago • Promoted
    Information Technology Private Tutoring Jobs Nanaimo

    Information Technology Private Tutoring Jobs Nanaimo

    Superprof • Nanaimo, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Work From Home - Sales Representative - 60k / Year

    Work From Home - Sales Representative - 60k / Year

    Spade Recruiting • Welcome Beach, British Columbia
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Home Support Worker

    Home Support Worker

    Just Like Family Home Care • Nanaimo, BC, Canada
    Full-time
    Just Like Family Home Care is dedicated to supporting families and seniors throughout the aging process in Canada.Our mission is to transform the home care industry by providing compassionate, prof...Show more
    Last updated: 30+ days ago • Promoted
    English vocabulary Private Tutoring Jobs Nanaimo

    English vocabulary Private Tutoring Jobs Nanaimo

    Superprof • Nanaimo, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting • Lake Cowichan, British Columbia
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Delivery Driver & Product Support

    Delivery Driver & Product Support

    Targeted Talent • Nanaimo, BC, Canada
    Full-time
    Delivery Driver & Product Support.A highly professional Sales and Distribution company has an immediate opening for a self-motivated, high energy individual on Vancouver Island.Preference for t...Show more
    Last updated: 30+ days ago • Promoted
    Technical Field Support Analyst - British Columbia

    Technical Field Support Analyst - British Columbia

    Canadian Blood Services • Nanaimo
    Full-time
    Position's anticipated start date : .Number of positions available : .We recommend you save a copy of the job posting for reference throughout the recruitment process. Do you currently work for Canadian...Show more
    Last updated: 13 days ago • Promoted
    Computer programming Private Tutoring Jobs Nanaimo

    Computer programming Private Tutoring Jobs Nanaimo

    Superprof • Nanaimo, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Trigonometry Private Tutoring Jobs Nanaimo

    Trigonometry Private Tutoring Jobs Nanaimo

    Superprof • Nanaimo, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Geometry Private Tutoring Jobs Nanaimo

    Geometry Private Tutoring Jobs Nanaimo

    Superprof • Nanaimo, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Algebra Private Tutoring Jobs Nanaimo

    Algebra Private Tutoring Jobs Nanaimo

    Superprof • Nanaimo, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Physics Private Tutoring Jobs Nanaimo

    Physics Private Tutoring Jobs Nanaimo

    Superprof • Nanaimo, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service - Remote - 50k-60k / Year

    Customer Service - Remote - 50k-60k / Year

    Spade Recruiting • Welcome Beach, British Columbia
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Arithmetic Private Tutoring Jobs Nanaimo

    Arithmetic Private Tutoring Jobs Nanaimo

    Superprof • Nanaimo, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Service Technician

    Service Technician

    Nanaimo Honda • Nanaimo, BC, Canada
    Full-time
    Nanaimo Honda Dealer main logo.Nanaimo Honda is looking for a Service Technician!.Welcome to Nanaimo Honda, where the road to your career aspirations begins with us! 🚗💨.Imagine a workplace where ...Show more
    Last updated: 30+ days ago • Promoted
    Statistics Private Tutoring Jobs Nanaimo

    Statistics Private Tutoring Jobs Nanaimo

    Superprof • Nanaimo, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted