Account Manager (Inside Sales)

Mier Human Capital Moreover
Halton Region, ON
$45K-$47K a year (estimated)
Full-time

Mier Recruitment is hiring!

Our client in Halton Region, ON is actively looking for an Account Manager (Inside Sales) to join their team.

Title : Account Manager (Inside Sales)

Location : Halton Region, ON

Length of Assignment : Permanent

Salary : $,-$, / year

Opportunity

The Account Manager is an Inside Sales role responsible for serving customers via telephone, email, teams and occasional visits, with respect and professionalism.

The incumbent is accountable for dealing with customer sales, order completion, complaints, inquiries and processing transactions.

The Account Manager understands their role as company ambassador and provides positive experience to all customers.

Responsibilities and Accountabilities The responsibilities and accountabilities of the position include but are not limited to the following :

  • Answer phones quickly, professionally courteously and direct incoming calls to appropriate individuals.
  • Emphasize product features and benefits, quote prices, discuss credit terms, and prepare sales order forms and / or reports.
  • Maintain and foster relationships with current customers ensuring the customer's needs are being met.
  • Build and foster a network of referrals to create new opportunities for revenue growth.
  • Generate and develop new customer accounts to increase revenue, by cold-calling if necessary.
  • Research and resolve customer problems, acting as the customer liaison between other company departments when necessary.
  • Penetrate all targeted accounts and radiate sales from within client base.
  • Up-sell company products and services based on customer needs, in accordance with the Company's program standards.
  • Handle inbound, unsolicited prospect calls and convert them into sales.
  • Enter new customer data and update changes to existing accounts in the database.
  • Maintain accurate records; including sales call reports, expense reimbursement forms, billing invoices, and other documentation.
  • Record and enter and print orders received via phone / fax or front counter, quickly courteously and professionally.
  • Field and respond to inquiries regarding products, service, pricing, delivery, returns and complaints.
  • Inform customers and co-workers of delivery requirements for orders and co-ordinate, if necessary, specific arrangements for deliveries as per the customer's request.
  • Provide technical assistance to customers and other sales staff to ensure all sales activity is fully supported.
  • Represent the company and perform professional presentations or demonstrations of company products at professional shows and trade exhibitions if required.
  • Work closely and effectively with the Sales, Production and Shipping to resolve issues and to develop new ideas and strategies to improve customer service.
  • Understands and adheres to the Company's health and safety policies, programs and procedures by communicating and promoting health and safety awareness to all employees.
  • Maintain a high standard of professional knowledge, ethics and practices when dealing with customers, suppliers, peers, subordinates, supervisors and other key stakeholders of the Company.
  • Conduct oneself in a professional manner that reflects integrity and respect towards customers, suppliers, peers, subordinates, supervisors and other key stakeholders of the Company.
  • Participate in the Company's quarterly inventory count.
  • Other responsibilities and accountabilities as assigned.

Qualifications

  • Minimum of years' sales experience.
  • Excellent written and verbal communication skills.
  • Ability to create and conduct presentations when required.
  • Proficient with Microsoft Office programs; Outlook, PowerPoint, Excel, Word SAP and Stratix.
  • Valid driver's license with clean drivers abstract.

Working Conditions

  • Minimal travel required.
  • Overtime as required.

If you meet the above qualifications, please submit your resume.

Please note that while we appreciate all applications, only those being considered will be contacted.

30+ days ago
Related jobs
Promoted
Rhenus Logistics
Mississauga, Ontario

The Inside Sales Account Manager is responsible for developing and maintaining strong relationships with existing clients while also identifying and pursuing new business opportunities. Excellent networking and interpersonal abilities, maintaining close connections with the Head of Sales, Regional S...

Promoted
PLASTIC DRESS-UP LTD. (PDU CANADA) and Engravers Depot
Vaughan, Ontario

We are seeking a motivated, bilingual (English/French) Inside Sales Account Manager to join our growing team. Majority of time training is focused on: products, computer systems, phones/customers, sales/service, purchasing, logistics, website, marketing, safety, accounting, human resources, and repo...

Promoted
Heidelberg USA Inc
Toronto, Ontario

Serving customers is the cornerstone of our business, and the Lifecycle Sales Account Manager is expected to deliver personalized, consistent, competent, and proactive sales support; the Lifecycle Sales Account Manager must always exhibit professionalism. This position is accountable for achieving t...

Drake International
Toronto, Ontario

PresentationSkills Internal Communications Informing Others VerbalCommunication Closing Skills Motivation for Sales Sales PlanningTerritory Management Prospecting Skills Persistence Meeting SalesGoals. Close sales by building rapportwith potential account; explaining product and servicecapabilities;...

Amazon Advertising Canada Inc.
Toronto, Ontario

The Amazon Ads Canada business is growing at a rapid pace and we require a Manager, Sales Account Management to help scale our Account Management practice across a wide range of CPG advertisers including Grocery and our Quick Service Restaurant (QSR) business. The Manager, Sales Account Management r...

Ladders
Whitchurch-Stouffville, Ontario

The Account Manager will work with high revenue customers where superior sales, marketing and presentation skills are required to meet the needs of the customers. Completes Weekly Sales planner to ensure penetration of assigned territory and maintenance of existing client revenue base; proactively c...

Grainger Businesses
Timmins, Ontario

Account Managers will produce positive sales growth for a specific geography or vertical market with an average of 40-45 current accounts and average of $2M dollars annually. You will report to the District Sales Manager. Use Grainger's Customer Relationship Management (CRM) system, Salesforce, to p...

Adecco Canada
St. Catharines, Ontario

As an Inside Sales Account Representative, you will be at the forefront of driving revenue growth and enhancing client satisfaction through consultative sales strategies. Adecco is currently seeking a talented Inside Sales Account Representative to join our clients team for a 12-month Contract posit...

HD Supply
Toronto, Ontario

Outside Sales Account Manager for Multi-Family Housing Accounts. As an Outside Sales Account Manager you will be responsible for selling MRO (maintenance, repair and operations) supplies and other products to an established portfolio of multi-family housing (apartment communities) and community hous...

FCT
Ventes de l’Ontario

The Account Manager is accountable for prospecting and generate leads, maintaining accounts to exceed individual activity targets as well as regional sales targets across lawyer and lender networks in the defined territories. Excellent customer skills with the ability to partner with external sales,...